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Report: #430550

Complaint Review: Pentagroup Financial, LLC - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: New York New York
  • Author Confirmed What's this?
  • Why?
  • Pentagroup Financial, LLC P.O. Box 742209 Houston, Texas U.S.A.

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Not only were their representatives rude and harassing, they also refused to provide me with any identifying information aside from first names. They called my relatives and left threatening messages. Once my account was supposedly settled with them, they refused to send any confirmation of payment and/or settlement of my account. This was back in September.

About a week ago, I received a court summons from the original creditor claiming that the settlement amount remain unpaid, even though the Pentagroup representative I spoke with told me over the phone that once they had received my payment, my account was settled in full.

These people are shady, dishonest, entirely rude, and not helpful. The fact that companies such as this are allowed to exist disgusts me -- I would have been happy to pay what I owed if I had been dealing with decent people.

Anonymous
New York, New York
U.S.A.

This report was posted on Ripoff Report on 03/03/2009 09:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pentagroup-financial-llc/houston-texas-77274/pentagroup-financial-llc-took-settlement-money-without-confirming-collection-to-the-origi-430550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
8Consumer
0Employee/Owner

#8 UPDATE EX-employee responds

Collectors Feel the Same Way About You

AUTHOR: Anonymous - (U.S.A.)

POSTED: Thursday, March 05, 2009

For the record... THE DEBT COLLECTORS PROBABLY WOULDNT HAVE BEEN NEARLY AS RUDE TO YOU IF YOU HAD ANSWERED THE PHONE THE FIRST 100 TIMES THEY CALLED YOU BUT THEY PROBABLY HAD TO GO THOUGH ALL THE TROUBLE OF SKIP TRACING YOU AND HUNTING YOU DOWN... YOU DIDNT CALL THEM TO PAY YOUR BILL WE HAD TO HUNT YOU. IF YOU HAD PAID YOUR BILL BACK WHEN YOU MADE YOUR PURCHASE THIS NEVER WOULD HAVE HAPPENED... THATS OUR JOB WE'RE HUNTERS BUT PEOPLE TOO MAYBE NEXT TIME YOU DECIDE TO FINANCE SOMETHING ON YOUR CREDIT YOU'LL DECIDE TO MAKE YOUR PYMNTS LIKE A GOOD PERSON WITH A CONSCIENCE INSTEAD OF HAVING TO TALK TO ONE OF US DEBT COLLECTORS... AND LETS TALK ABOUT "shady, dishonest, entirely rude, and not helpful" A DIRECT QUOTE FROM YOUR REPORT... YOUR THE ONE WHO FINANCED A PRODUCT AND SIGNED A CONTRACT WITH THE INTENTION OF NOT PAYING OR HONORING SAID CONTRACT FOR YEARS TO COME... NOW WHOSE SHADY DISHONEST RUDE AND UNHELPFUL PEOPLE LIKE YOU HAVE DONE NOTHING BUT ADD TO OUR ECONOMIC HARDSHIP WITH NO REGARD FOR ANYONE BUT THEMSELVES BE HAPPY YOUR NOT RESPONSIBLE FOR A 10/99 ON THE PART OF YOUR BALANCE YOU DIDNT HAVE TO PAY U WOULDVE HAD TO PAY TAXES ON IT AS EARNED INCOME... GETING SOMETHING FOR NOTHING STILL COSTS SOMEONE MONEY... AND YOUR COLLECTOR DIDNT HAVE TO SETTLE THAT ACCOUNT WITH YOU THEY DID THAT OUT OF THE KINDNESS OF THIER HEART TO HELP YOU GET YOUR IRRESPONSIBLE BUTT OUT OF DEBT... LETS HOPE YOU TEACH YOUR CHILDREN BETTER SO THEY DONT GET STUCK IN AN ECONOMIC DEPRESSION WHEN THEY'RE YOUR AGE LIKE YOU!

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#7 Consumer Comment

THAT IS WHY YOU NEVER DEAL WITH DEBT COLLECTORS

AUTHOR: Laurie - (U.S.A.)

POSTED: Wednesday, March 04, 2009

THEY CANNOT BE TRUSTED - PERIOD.

When you first heard from them your first moves should have been to
Send them a debt validation demand
Contact the original creditor and ask them if they turned over the account to a collection agency.

From the sounds of it - probably not - but you chose to do the wrong things - without using the internet to find out the correct way to handle it.

go to www.budhibbs.com ASAP and get some good solid advice that can help you

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#6 Consumer Comment

THAT IS WHY YOU NEVER DEAL WITH DEBT COLLECTORS

AUTHOR: Laurie - (U.S.A.)

POSTED: Wednesday, March 04, 2009

THEY CANNOT BE TRUSTED - PERIOD.

When you first heard from them your first moves should have been to
Send them a debt validation demand
Contact the original creditor and ask them if they turned over the account to a collection agency.

From the sounds of it - probably not - but you chose to do the wrong things - without using the internet to find out the correct way to handle it.

go to www.budhibbs.com ASAP and get some good solid advice that can help you

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#5 Consumer Comment

THAT IS WHY YOU NEVER DEAL WITH DEBT COLLECTORS

AUTHOR: Laurie - (U.S.A.)

POSTED: Wednesday, March 04, 2009

THEY CANNOT BE TRUSTED - PERIOD.

When you first heard from them your first moves should have been to
Send them a debt validation demand
Contact the original creditor and ask them if they turned over the account to a collection agency.

From the sounds of it - probably not - but you chose to do the wrong things - without using the internet to find out the correct way to handle it.

go to www.budhibbs.com ASAP and get some good solid advice that can help you

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#4 Consumer Comment

Report them to the BBB and buddhibbs

AUTHOR: Steph - (U.S.A.)

POSTED: Wednesday, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well

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#3 Consumer Comment

Report them to the BBB and buddhibbs

AUTHOR: Steph - (U.S.A.)

POSTED: Wednesday, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well

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#2 Consumer Comment

Report them to the BBB and buddhibbs

AUTHOR: Steph - (U.S.A.)

POSTED: Wednesday, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well

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#1 Consumer Comment

Report them to the BBB and buddhibbs

AUTHOR: Steph - (U.S.A.)

POSTED: Wednesday, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well

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