Report: #604194

Complaint Review: PepsiCo

  • Submitted: Mon, May 17, 2010
  • Updated: Mon, May 17, 2010
  • Reported By: Jamie — Lake Worth Florida USA
  • PepsiCo
    700 Anderson Hill Road
    Purchase, New York
    United States of America

PepsiCo (PEPSI & MOUNTAIN DEW) Keep Raising Prices But Refuse to Give a Single Coupon to Loyal Customers! Purchase New York

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PepsiCo (PEPSI & MOUNTAIN DEW) Keep Raising Prices But Refuse to Give a Single Coupon to Loyal Customers!

 I have been an avid Mountain Dew drinker for 20 years.  I currently drink about a 12 pack of 12oz cans a day.  I emailed PepsiCo and let them know how much I enjoyed their products and asked if they could send me any coupons and this is the reply that I got:

Flag this messageA Message from Consumer Relations 012332337A
Friday, May 14, 2010 12:00 PM
From: "" <>Add sender to Contacts
To: j(((Redacted)))

Dear Jamie,

Thank you for taking the time to contact us at Pepsi-Cola regarding Pepsi and Mountain Dew coupons.

I'm happy to learn that you enjoy our products. Although we're unable to send you what you requested, I recommend that you watch for promotional offers on our website and on specially marked bottles and cans in your area.

I'd also invite you to sign up for Pepsi X-tras. Youll be among the first to know about exciting sweepstakes, events, and Pepsi World news.

About every two weeks, you'll get a Pepsi X-tras email with things like free, X-CLUSIVE access to special sweepstakes, cheat codes, and even free samples. Plus, youll get the insiders edge on Pepsi music, sports, promotions, and all of our exciting brands. To sign up, simply go to and click on Join Pepsi.

Thanks again for thinking of us. We greatly appreciate your support.

Chris Aquilino
Consumer Relations Representative


DID YOU KNOW ... *** All of Pepsi-Colas plastic soft-drink bottles contain an average of 10% recycled plastic, and the average aluminum can contains 40% to 50% recycled aluminum.

 Upon receiving this, I sent them another email letting them know how horrible I thought it was that they earned $1.43 billion last quarter in the US alone and couldn't even condescend to give a loyal customer a coupon.  I let them know that I would be posting this to every consumer website I could find and would no longer be a pepsi customer and I meant every word of it.  I have not received a response, and don't expect that I will. By the way: I have been subscribed to their promotional emails for almost 2 years and have never recieved a coupon (not even on my birthday when they send out those lame videos). This behavior is despicable, especially in such tough economic times!

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This report was posted on Ripoff Report on 05/17/2010 02:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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