Complaint Review: Perma-seal Basement Systems - Downers Grove Illinois
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- Author Confirmed
- Perma-seal Basement Systems 521 Rogers St. Downers Grove, Illinois U.S.A.
- Phone: 800-421-7325
- Web:
- Category: Building Services
Perma-seal Basement Systems Broke sewer pipes, filled our home with sewer gas, made it unlivable Downers Grove Illinois
*UPDATE Employee: Perma-Seal Response
*UPDATE Employee: Perma-Seal Response
*UPDATE Employee: Perma-Seal Response
*UPDATE Employee: Perma-Seal Response
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We hired Perma-seal to install interior drain tiles. The promised a sealed system with no smells. They broke two sewer pipes, which they knew were there. This, and the improperly installed tiles, caused our house to be filled with sewer gas. This caused serious health problems: seizures, repeated bloody noses, bloody sores in the mouth, and three days ago a trip to the emergency room. They refused to address the problem. We have spent $40,000 so far in plumbing costs, a gas removal system, hotel expenses because we could not stay in our home, and eating out because we could not eat in our home, and we're not done.
Joe J
Wheaton, Illinois
U.S.A.
This report was posted on Ripoff Report on 12/14/2008 10:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/perma-seal-basement-systems/downers-grove-illinois/perma-seal-basement-systems-broke-sewer-pipes-filled-our-home-with-sewer-gas-made-it-unl-401217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Perma-Seal Response
AUTHOR: Perma-seal - (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
Dr. J had experienced difficulties with his sewer line months before Perma-Seal commenced any work at his home. Perma-Seal did NOT break any sewer lines in the course of doing work at this home, nor are we responsible for any damages arising from that claim. Perma-Seal has fulfilled all of the requirements of our contract and the homeowner is delinquent in his payment for our services.
What most likely happened is this customer had an existing broken sewer line that was emitting gases beneath the floor of his home. Should that have been the case, when the floor was opened to install the interior draintile system any gases beneath the home could have been released into the home.
#3 UPDATE Employee
Perma-Seal Response
AUTHOR: Perma-seal - (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
Dr. J had experienced difficulties with his sewer line months before Perma-Seal commenced any work at his home. Perma-Seal did NOT break any sewer lines in the course of doing work at this home, nor are we responsible for any damages arising from that claim. Perma-Seal has fulfilled all of the requirements of our contract and the homeowner is delinquent in his payment for our services.
What most likely happened is this customer had an existing broken sewer line that was emitting gases beneath the floor of his home. Should that have been the case, when the floor was opened to install the interior draintile system any gases beneath the home could have been released into the home.
#2 UPDATE Employee
Perma-Seal Response
AUTHOR: Perma-seal - (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
Dr. J had experienced difficulties with his sewer line months before Perma-Seal commenced any work at his home. Perma-Seal did NOT break any sewer lines in the course of doing work at this home, nor are we responsible for any damages arising from that claim. Perma-Seal has fulfilled all of the requirements of our contract and the homeowner is delinquent in his payment for our services.
What most likely happened is this customer had an existing broken sewer line that was emitting gases beneath the floor of his home. Should that have been the case, when the floor was opened to install the interior draintile system any gases beneath the home could have been released into the home.
#1 UPDATE Employee
Perma-Seal Response
AUTHOR: Perma-seal - (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
Dr. J had experienced difficulties with his sewer line months before Perma-Seal commenced any work at his home. Perma-Seal did NOT break any sewer lines in the course of doing work at this home, nor are we responsible for any damages arising from that claim. Perma-Seal has fulfilled all of the requirements of our contract and the homeowner is delinquent in his payment for our services.
What most likely happened is this customer had an existing broken sewer line that was emitting gases beneath the floor of his home. Should that have been the case, when the floor was opened to install the interior draintile system any gases beneath the home could have been released into the home.
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