Complaint Review: Pet Land Novi - Novi Michigan
- Pet Land Novi 12 Mile Novi, Michigan United States of America
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- Category: BBB Better Business Bureau
Pet Land Novi Selling puppies that have pre-exisiting conditions Novi, Michigan
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My husband and I purchased a puppy from Pet Land in 12 Oaks Mall, Novi. Apparently our puppy was sick at the time of purchase but we were told that she once had a cold but was treated for the cold. Not even three weeks later our puppy is sick. I took her to the vet only to be told that she possibly has pneumonia. The only way for the vet to be sure is is we spend more money to have her xrayed. If it is found that she has pneumonia it is our responsibility to have her treated. Also if there is any other pre-existing condition/s we are still responsible for the bill. After already spends a good deal of money on her we feel as though Pet Land knew that she was ill at the time of sale. Also my husband tried to contact someone at the store and they refused to speak with him. Instead they gave him a number to call. My husband mentioned that the girl made a suspicious comment to him about him bringing her back at the time of sale and him getting $400 for her if he chose to do so. She also mentioned that they usually never offer that deal. He asked her at the time of the statement "why then are they doing that for him?" I don't remember what he said her response was, but now looking back he felt that the comment raised a suspicion in him. We are going to see what the store wants to do to make this right, but after reading others reviews on the store I'm not sure that they will.
This report was posted on Ripoff Report on 06/09/2012 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pet-land-novi/novi-michigan-/pet-land-novi-selling-puppies-that-have-pre-exisiting-conditions-novi-michigan-895210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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