Complaint Review: PETCARERX - Nationwide
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- PETCARERX PetCareRX.com Nationwide U.S.A.
- Phone:
- Web:
- Category: Pet Shops & Supplies
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have been ordering my dog's medications from PetCareRx since June of 2004. My main reason for choosing PetCareRx was that they offer points earning through websites such as Memolink. I had received the points they offered up until January of this year.
I have placed 5 orders since January but have not received the points for my purchases at Memolink. I contacted Memolink and they informed me that PetCareRX had not sent them any acknowledgement or compensation for my orders.
I have been trying to contact PetCareRX to get the problem resolved but I receive no replies. I have sent messages thru both their "Comments" and "Feedback" pages. I contacted their "Live Chat" person who referred me to customerservice@petcarerx.com. I emailed this address but still got no reply.
I have been trying since March to get my points awarded.
The company is very good with their service otherwise so I don't understand why they are ignoring this problem.
I will be ordering my dog's medication elsewhere until this issue is settled.
Robert
WELLINGTON, Florida
U.S.A.
This report was posted on Ripoff Report on 05/31/2006 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/petcarerx/nationwide/petcarerx-ripoff-internet-194116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 Consumer Suggestion
(ic3)internetcrimes commission
AUTHOR: Nudist - (U.S.A.)
SUBMITTED: Monday, April 12, 2010
to who sees this compliant about petcarerx i have ben getting scame email looked them up on rip off couldnt find but only one compliant but wth mailing address did a little research an now have some info for rip off here is the address petcarerx.com 52 merton av lynbrook ny 11563 email customerservice@petcarerx.com -support@petcaredirect.net ph 800-844-1427 another address 720 n person st #104 realiegh nc 27604 another ph 919-272-0467 any one that want to file a compliant against pet care or any other company use the above name in title the form will b sent out to all law enforcement world wide on the data base the crook of pet care is miles autumn poto attched hope this info helps others. ray corning arkanas
#2 Author of original report
Update - no reply at all
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, July 13, 2006
After getting no resloution to my problem, I emailed Darren and Blake at PetCareRX for some status. This was on July 7th. They have not replied or resolved the issue as of July 13th.
I would be careful dealing with PetCareRx as they are unresponsive to problems.
#1 Author of original report
Update - response but no resolution
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, June 29, 2006
Update...
On June 9th I finally received a response from PetCareRX. The COO, Blake Brossman, initially said that they had no relationship with Memolink. I had to get information from Memolink to show him that they advertise with Memolink thru an intermediary. After that, I received an email from the Director of Customer Operations Darren Alleyne. He said he would look into the problem and get back to me in a few days. I have sent 2 emails inquiring on the status of the problem but have received no response as of June 29th...20 days later.
Related Reports
12:24 PM
05:49 PM
11:27 AM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
