• Report: #602084
Complaint Review:

Petland Westland MI

  • Submitted: Tue, May 11, 2010
  • Updated: Tue, May 11, 2010

  • Reported By: Judy — Livonia Michigan United States of America
Petland Westland MI
34610 Warren Rd Westland, Michigan United States of America

Petland Sold sick puppy Westland, Michigan

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am hoping you can assist me in sharing Simon's story, another heartbreaking story about my puppy that was purchased at the Westland MI Petland in September 2009. Simon is a 5 lb Torkie, Toy Fox Terrier and Yorkie mix. After losing my collie Rascal to cancer in July of 2009, I desperately wanted another canine companion. I made at least a dozen attempts to locate the right companion at my local Humane Society but, had no luck finding the right match. On my way home from the Humane Society, I passed by the Westland Petland and saw a puppy for sale sign out front and my temptations got the best of me. I stopped in and the minute I saw little Simon, it was love at first sight and my thoughts went into rescue mode. I had to get him out of that small cage, away from the kids pounding on the glass and the other chaos going on in the store. I inquired with the young sales girl about Simon and that's where the story really begins. I thought I asked all the right questions about his breeding and his health. I was not aware that Petland had so many pending issues with selling sick puppies. I was told that Simon was a healthy 2.5 lb Torkie puppy that had been regularly checked by the stores preferred vet. I was informed that Simon had an issue called Luxating Patella or in common terms a trick knee, I was not familiar with the issue so I inquired and was told Simon would grow out of this issue. I was also told that it was common in small dogs, that it was not serious and would not require medical attention. Well months later his so called knee issue was not getting better. Simon has now been diagnosed by both my vet and the stores vet that he has a very serious issue called Legg Perthes. The issue was not with his knee, it is a congenital hip issue that causes a dog to go lame and can only be corrected with costly surgery. Simon's back right leg is completely lame and it's causing strain on his back left leg. Simon is being robbed of his wonderful puppy hood, he can't run and play like a young puppy should because of the pain and discomfort in his hip. Petland is well aware of the issue and I have asked their assistance in helping me with the expected $2100.00 surgery fee. I have asked to speak with the store owners in person but, so far I have only had personal contact with the store manager. The owners did send me a few letters expressing their concerns but, so far have only put me in contact with their vet to do the surgery at a reduced fee. This is the same vet that miss-diagnosed Simon in the first place. On 4/28/10, I inquired about the breeder and was told by the manager that they knew who the breeder was and would follow up with me with the info. When I want back to the store on 5/10 to pick up my copies of Simons X-rays and asked again for the breeder info the store manager told me they did not have the info like I was first told. I went home and called the store back, I felt I was being lied to and the manager admitted the owners put her up to it. They intentionally had her lie because they did not want to release the breeder info. At this point I am beyond upset, I feel the store is hiding the fact that the are dealing with bad breeders and puppy mills. I just want justice for Simon, I need to come up with the money for his surgery and I feel Petland and their vendors should be responsible for covering the costs. I also want to make sure the breeder is held accountable for selling sick puppies. I don't want another one of Petland's customers or puppies to go through this heartache and pain.

This report was posted on Ripoff Report on 05/11/2010 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/petland-westland-mi/westland-michigan-48185/petland-sold-sick-puppy-westland-michigan-602084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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