• Report: #353438

Complaint Review: PetPeopleMeet.com - People Media - Pet People Meet - John G. Lockhart

  • Submitted: Sun, July 20, 2008
  • Updated: Wed, July 30, 2008

  • Reported By:Boynton Beach Florida
PetPeopleMeet.com - People Media - Pet People Meet - John G. Lockhart
2625 Townsgate Road Westlake Village, California U.S.A.

PetPeopleMeet.com - People Media Group - Pet People Meet - John G. Lockhart STEALING MONEY FROM MY BANK ACCOUNT Westlake Village California *EDitor's Suggestions on how to get your money back into your bank account!

*REBUTTAL Owner of company: This is an erroneous report on People Media

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I subscribed to an online dating service called Pet People Meet. My account preferences were set to not automatically renew at the end of the subscription. At the end of my subscription, I was denied access to the profiles and was sent an email to renew my subscription. I did not elect to renew the subscription.

The following month I noticed that People Media was still withdrawing funds from my bank account. I sent an email notifying them of the error. I received a response that they needed the last four digits of the card on file. I provided this information to them two times however that did not stop them from continuing to remove money from my bank account. They also had my telephone number on file and have made no attempt to contact me by phone or email other than to request renewing my subscription.

To date I have sent them four emails. They have withdrawn over 5 months of fees from my account. This company does not provide any phone numbers or physical address on any of their online dating sites. These dating sites have obviously been set up to scam peolple!!!

Boynton Beach, Florida

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

This report was posted on Ripoff Report on 07/20/2008 02:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/petpeoplemeetcom-people-media-pet-people-meet-john-g-lockhart/westlake-village-california-90071/petpeoplemeetcom-people-media-group-pet-people-meet-john-g-lockhart-stealing-mone-353438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

This is an erroneous report on People Media

AUTHOR: John Lockhart - (U.S.A.)

This person is badly mistaken. People Media is a marketing and PR firm. We have nothing to do with this Pet People Meet business or this R person in Florida.

We do not take credit cards. We only work with corporations, not with individuals.

Please remove this erroneous, libelous and damaging information about us from your website immediately.

John Lockhart

Contact for confirmation (805) 648-5900 x 224
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