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Report: #154408

Complaint Review: Phil And Lees Homes - Stratford Homes - Escanaba Michigan

  • Submitted:
  • Updated:
  • Reported By: gladstone Michigan
  • Author Confirmed What's this?
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  • Phil And Lees Homes - Stratford Homes Us 2 & 41 Escanaba, Michigan U.S.A.

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We purchased our Stratford home in 1990. The first winter we had 1 inch ice build up on all of our windows. We told them about and they said there was a drying period and that we had an air exchange so it would take care of itself.

It did not. Windows started to warp, rot etc. Our front door did not fit properly, it was replaced once but still does not close properly. The third year we were there our bathroom floor started to cave in. We contacted them to fix it.

They replaced the floor, but failed to tell us that the moisture under the house was rotting the whole underneath. Maybe they did not want us to know that. None of our windows close all the way and we have all electric heat which they suggested.

Then in 2001 we had a bad windstorm that blew off a section of siding between the house and garage. We asked them to take a look at it and put the siding back on. they said they could not because there was no longer anything to anchor it to.

Our entire lower portion ( sill plate ) is rotting and caving. We paid 63,000 for the house and the estimate is $ 68,000. If it was a car it would be totaled.

We contacted the stratford home rep and he said either get a lawyer or torch it. We chose to get an attorney. The attorney mentioned that the discovery clause may take effect and it did. So as usual the little guy got screwed. Our point is that they knew that there was a problem three years into the home when the warrenty was in effect but did not act on it. I contacted the builder in February and he said he would check into what can be done. Still nothing and he will not respond to any emails.

So bottom line is we bought a home expecting the builder would be behind us and they were not. It is a dirty ripoff.

Phyllis
gladstone, Michigan
U.S.A.

This report was posted on Ripoff Report on 08/20/2005 05:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phil-and-lees-homes-stratford-homes/escanaba-michigan-49829/phil-and-lees-homes-stratford-homes-no-service-after-the-sale-ripoff-escanaba-michigan-154408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

finally got response

AUTHOR: Phyllis - (U.S.A.)

POSTED: Friday, September 02, 2005

we did finally get a response from stratford homes.....in other words shut up or we will take you to court. They are stating that it is our fault . We do get spring run off in our crawl space, but why did they not mention that when our floor caved in. I still believe if that would have happened we would not be in that shape. Not one time did they suggest how to fix this house. Why because it can not be fixed. Our only mistake was to trust them. We will keep you posted.

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#3 Author of original report

finally got response

AUTHOR: Phyllis - (U.S.A.)

POSTED: Friday, September 02, 2005

we did finally get a response from stratford homes.....in other words shut up or we will take you to court. They are stating that it is our fault . We do get spring run off in our crawl space, but why did they not mention that when our floor caved in. I still believe if that would have happened we would not be in that shape. Not one time did they suggest how to fix this house. Why because it can not be fixed. Our only mistake was to trust them. We will keep you posted.

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#2 Author of original report

finally got response

AUTHOR: Phyllis - (U.S.A.)

POSTED: Friday, September 02, 2005

we did finally get a response from stratford homes.....in other words shut up or we will take you to court. They are stating that it is our fault . We do get spring run off in our crawl space, but why did they not mention that when our floor caved in. I still believe if that would have happened we would not be in that shape. Not one time did they suggest how to fix this house. Why because it can not be fixed. Our only mistake was to trust them. We will keep you posted.

Respond to this report!
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#1 Author of original report

finally got response

AUTHOR: Phyllis - (U.S.A.)

POSTED: Friday, September 02, 2005

we did finally get a response from stratford homes.....in other words shut up or we will take you to court. They are stating that it is our fault . We do get spring run off in our crawl space, but why did they not mention that when our floor caved in. I still believe if that would have happened we would not be in that shape. Not one time did they suggest how to fix this house. Why because it can not be fixed. Our only mistake was to trust them. We will keep you posted.

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