Report: #1079309

Complaint Review: Phil Dreessen

  • Submitted: Mon, August 26, 2013
  • Updated: Mon, August 26, 2013
  • Reported By: Phil Dreessen — Littleton Colorado
  • Phil Dreessen
    3852 Norwood Drive
    Littleton, Colorado

Phil Dreessen Atk reps & O'Reilly district supervisors promised to pay for FULL replacement cost of an engine they knew was defective from the start. nOW THAT THE ENGINE Blew , It took them OVER 90 days to get me a new engine, and then ONLY paid $1035 of the $2800 total cost of replacing the engine. Littleton Colorado

Show customers why they should trust your business over your competitors...

 The people at ATK engines & O'Reily auto parts Knew that the engine for my csrpet cleaning truck had LOW oil pressure - 6 lbs at idle vs. 10 lbs or better, BUT they both said to run the engine till it blew - up ( hoping it would last). They said since it had a 100k mile warranty on it , they would PAY for the FULL replacement cost if it ever Blew-up.

Eleve months later & 10k mile the engine threw a rod out the side of the block & oil pan. It took them 9o days ( during my busiest time of year) to get me a new engine. I kept calling & they promised it would be right there week after week after week.

Now they have only paid only $1035  of the $2800 total cost of new parts & removal & replacement of the engine.They said they ONLY pay $45 dollars an hour for labor & NO replacement parts  that were destroyed when it Blew-up. I have NOT heard of ANY shop only charging $45 dollars an hour for labor.

My friend Kevin has stopped buying from ATK & O'Reillys ( aprox. 600,000 per year till they resolve this matter. For their sakes it will be soon since 1800 is a whole lot less than 600K

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This report was posted on Ripoff Report on 08/26/2013 08:52 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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