Phillip Morris Cigarette Company - Marlboro Miles Division reps say they haven't received individual's age verification when individual has sent it to them numerous times and also stating that they haven't received the physical Marlboro Miles. Richmond Virginia

Representatives of Phillip Morris in dealing a promotion provided by Phillip Morris, Inc. in a contest or sweepstakes event called Marlboro Miles. Complications with representatives of PM are saying that they haven't received verification of age correct age limits when some people have sent in proof several times and have numerously either called to set them straight or either emailing them to make sure that their profile is valid and legal! Even if you have already sent in your Marlboro Miles they will then send you a letter stating that they don't have proper verification on file. It sure does seem to be a funny thing that companies many times don't receive deadline and dated sweepstakes materials and if that is not the case then they just plainly haven't received any. Cigarettes are very, very expensive and there are many that just smoke the Marlboro brand in order to qualify for sweepstake prizes. Is there any recourse??? Why can't Phillip Morris on the bahalf of their loyal and faithful customers whom have kept them in business be given the benefit of the doubt and be allowed to send in their miles even it they arrived a day or two late because of computer errors or mailing errors due to not either one's fault. Marlboro, we want to use our miles??? Please take our miles...I have thousands and thousands that I have been saving for several years. Thank you for your time.

Kind Regards,

Mark
Kingston, Tennessee
U.S.A.