Complaint Review: Photoking - Brooklyn New York
- Photoking Brooklyn, New York U.S.A.
- Phone: 800-834 9911
- Web:
- Category: Cameras & Video
Photoking Lack of communication and suspicious behavior false promises ripped off and scammed Brooklyn New York
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I ordered a printer online on March 17th. I phoned Photoking after placing the order and confirmed it the same day. I was told that the printer was a rebuilt unit (this wasn't known up front and only a minor issue).
After 10 days passed, I called checking on the status since my charge card was billed. I was put on hold several times and dropped several times. I spent well over an hour on the phone trying to get confirmation and a waybill.
When I finally spoke to someone they told me that the company that had the waybill had closed for the holidays! This is Wednesday afternoon, March 27th! I told the person I wanted to cancel my order and was told that their system was down and they couldn't cancel the order.
At that point I gave up on them. I called back again about 5 minutes later and was met with a message saying that Photoking was closed for the holidays!!! The people I spoke with during my attempts to find some information were very unprofessional and rude.
Their online system doesn't allow you to track your order. The only way I have any record of the transaction is that I copied the web page after placing my order....
This is one pathetic company that I predict will be out of business very soon. If they do manage to ship me the printer, I will be returning it. I am having my charge card company dispute the charge.
DO NOT BUY FROM THIS COMPANY!!!
Hugh
Groton, Connecticut
This report was posted on Ripoff Report on 03/27/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/photoking/brooklyn-new-york-11223/photoking-lack-of-communication-and-suspicious-behavior-false-promises-ripped-off-and-scam-17694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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