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Report: #1069031

Complaint Review: Pimsleur Approach aka Internet Order LLC - Philadelphia Pennsylvania

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  • Reported By: AZ parent — Mesa Arizona
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  • Pimsleur Approach aka Internet Order LLC 1600 JFK Blvd. 3rd Floor Philadelphia, Pennsylvania USA

Pimsleur Approach aka Internet Order LLC Stroll-Pimsleur ApproachInternet Order LLC Pimsleur Approach aka Internet Order LLC - Unsavory Business Practice Philadelphia Pennsylvania

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I order the $9.95 CD.  After reviewing it, I called to cancel "subscription" because it was ineffective.  I called within the 30-day trial period.  I was given the run around.  I was told that a set of CDs were on route and to wait until it arrives.  I got the set and I called right away.  I was told they will send me a shipping label.  I never got it.  I called several times and left messages.  When I got through, I asked to speak with supervisor.  I was told supervisor was busy and they put me on a call back list.  I have not heard back from supervisor.  Now, they are charging me $256.00.  I called again and they will not take the set of CDs they sent me, which I did not want in the first place, because they are saying that the 30-day trial period has passed.  I called several more times, left messages; my name continues to be listed on the supervisor's call back list.  All I want is to cancel the "subscription," return the set of CDs I did not want in the 1st place and stop the billing.  At my last conversation with their rep, they offered me to settle at $177.00.  Why should I pay for something I called in to cancel and did not want in the first place?!

This report was posted on Ripoff Report on 07/22/2013 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pimsleur-approach-aka-internet-order-llc/philadelphia-pennsylvania-19103/pimsleur-approach-aka-internet-order-llc-stroll-pimsleur-approachinternet-order-llc-pims-1069031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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