Report: #835396

Complaint Review: Pinellas Auto Brokers

  • Submitted: Tue, February 07, 2012
  • Updated: Wed, February 08, 2012
  • Reported By: Leah — St Petersburg Florida United States of America
  • Pinellas Auto Brokers
    4600 66st N
    St Petersburg, Florida
    United States of America

Show customers why they should trust your business over your competitors...

I went to Pinellas Auto brokers three times looking for a safe car for myself and my new born son. I spoke with three different salesmen including Jason, Brian, and another who called himself DJ or some initials. I asked for details on a couple vehicles that I was comparing. They all told me and my witness: "all of our cars are checked by our mechanics before being placed on our lot." "We dont sell cars that have any problems; we send them to auction"  "this one is really good, a great choice for you." "If anything goes wrong we will fix it for you etc..." These were all lies.

The small SUV I bought sounded good during the short test drive but began loudly knocking on the way home. I took it to a mechanic who informed me that the engine was blown and that some sort of heavy oil and/or sealant had been put in the engine. Apparently this is a trick shady people use to defraud buyers. The next business day I had the SUV towed back to them. They got all nervous and lied about everything then claimed they were going to look at it and fix it for days. Finally they admitted the engine was blown but refused to fix it or refund me. Brian even had the nerve to lie and say "maybe it's the just the starter wana buy a starter!" trying to scam me out of even more money! I am suing of course. If you had a similar experience and want to join a class action suit against them contact me below.

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This report was posted on Ripoff Report on 02/07/2012 01:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Same thing to Me (single mother)

AUTHOR: megan - ()

I WOULD LOVE FOR YOU TO CONTACT ME, if you filied against him i could add to it. My check engine light was removed, and he sold me a car that couldve had my baby and me killed. heres what happened to me
Im new to Florida. A single mother with a 15 month old baby. Shes not even two yet. I moved here and on the 29th of April and started looking for a car to buy in order to get a job and put my child in daycare. I was having no luck on craigslist with my 2,000 dollar budget. I decided to go to a used car lot. I thought for sure they would be more legit then anyone on the internet. Plus I needed a safe car for my child. I ended up going to Pinellas Auto Brokers on Friday May 2nd. How excited was I when the man on the phone said he would surely find me something reliable and safe for my baby and me. When I got to his lot, the internet site was down, so I couldn't get any information on any other cars. He told me he has the perfect car for me, a SAFE car. It was a 2002 Daewoo. He told me the parts were easy to get and the tires were great, he said t wasn't a 10,000 dollar car but it would last me for what I needed. When I told him my concerns about buying an As Is car he told me he was a Pastor and he would never sell me anything that would be dangerous. My daughter was with me, just her, myself and a carseat. I signed the paperwork and gave him my 1,800 dollars. I was thrilled to get started on a new life in Florida. I got the car home. The very next day May 3rd I put my daughter in the car and went to the bank and to apply for some 'apply in person' jobs. WHILE I WAS DRIVING the car died. In the middle of traffic. I was terrified. I started the car back up within a few trys and went to a gas station since the nozzle was on E. I paid for the gas and proceeded to try and fill up my new (to me) car. It wouldn't let me put gas in it. The pump kept turning off. From then when I go my head together I went  right to a goodyear. I left my car there and paided for a diagnostic to be ran. They called me and told me I needed a new battery. I went and go aheaded that. When they were done a few hours later they called me to come in and speak with them. I thought the car dying in the middle of traffic was scary. What was horrific was what the mechanic and 2 up front desk men told me. First they told me NOT to put my baby back in the car. Two tires had air bubbles in them and were about to bust. They said the gas gage was broken and they didn't know why I couldn't pump gas. They said my ball joints are torn and loose and it could go soon. When it goes my steering would lock up causing me not to be able to turn the wheel while im driving as well. They said a bunch of other stuff was wrong too and they couldn't even get the parts to fix them, They don't make parts for this car anymore. Now as you can imagine im crying at this point, horrified that I had my daughter in this death trap. But what really blew my last candle out was someone has removed the cars check engine light. Something tells me it wasn't the previous owner. It would cost more then I paid for the car to fix it. They recommend I return the car and get my money back. By that point it was late Saturday evening. I put my daughter in my girlfriends car and drove mine home. I had really gotten scammed and I still owe this man and car lot 450$ for my titles and tags. Theres no way im paying that. Im so furious that he can go to sleep at night knowing he could have gotten a baby killed just to make a few dollars. Monday morning I returned to the car lot and asked for my money back and he can have the car with the new battery (like it made a difference) He reminded me I signed an as is warranty. I honestly handed him the keys and told him congrats that he beat a hard working single mother out of 1800. ALL of my money. Im sick and I just know there has to be something I can do and if not I still want him and his lot investigated so someone else doesn't get injured physically or emotionally from him




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#2 Consumer Comment

Welcome To The Real World!

AUTHOR: Jim - ()

I will be the FIRST to say we should be able to TRUST each and every car dealer, but in the REAL WORLD that aspect of retail is best defined as "The Sleazy American Car Business".  Because of their well deserved reputation, we as consumers need to be SMART CONSUMERS and rely on US to protect ourselves.  Do they look forward to repeat business?  Many don't.  To many in that sleazy business, their M. O. is they have one chance to make money on you.  If that means lying to you, then so be it because they know you won't be back.  This is especially true in new car sales.  This is the nature of the car business.  Unless we a granted some type of miracle, the sleazy factor in the car business will be around till the end of time. 
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#3 General Comment

Why not stand by your product, regardless of the legalities?

AUTHOR: Big Bear - ()

There are some very useful and helpful comments here.  Yes, you should always have your own mechanic check out the vehicle before you buy it, especially if it is being sold "As-Is".  I think there is a concept missing here, and that concept is that any company should stand behind their product if they want their business to grow.  Do they want 1 time customers or customers that come back multiple times?  Do they want good positive reviews and their customers sending their friends over, or do they want ripoff reports and bad reviews with customers vowing to take legal action, etc.  Of course the legal end of it is solidly on the lot's favor, car was as-is.....who cares!  Nobody builds a successful business by ripping people off and then standing on legal ground, that's a sure way to just stay in business long enough before it catches up with you.  Stand by your product, be honest, sell a quality product, make it right when it's wrong, treat people with respect, and you will get customers for life.
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#4 Consumer Comment

Law student?

AUTHOR: Flynrider - (USA)

    I'm kind of suprised that one who claims to be a law student is making claims of "They told me..." in the face of a written contract.   Since you are not claiming a warranty, I'm assuming that you bought this vehicle "as is" and signed the federally mandated buyers guide that explicitly states that the car is sold "as is" with no implied warranties.

   If the seller is holding these written agreements with your signature, how far do you think you can get trying to claim a verbal addendum to a written contract? 

   I have no doubt you got hosed on this deal.   What surprises me is that this usually happens to people who do not bother read the contract they are signing.   

   If you do decide to file, you may (or may not) get a nuisance settlement, but if they decide not to budge, you appear to be on shaky legal ground.

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#5 Author of original report

Positive outlook & Taking the Initiative

AUTHOR: Ripped off and lied to by PINELLAS - (United States of America)

The concept of having a mechanic check the car before buying is not difficult to grasp. Having

a conscience numb enough to lie to the mother of a newborn and tell her a

"mechanic checked the car and everything is good" IS hard for me to

grasp. It wasn't smart to believe a used car salesmen, however I have a

positive outlook on life and people that tends to make me overly trusting.

   Since you are interested; I do have some money, because I do things like; buy

and drive used cars instead of signing off for years of payments for a

"better" or new car. I have never had any problems before, however I

should've known just by the way these people look that they are crooks. The as

is papers were signed based on false pretenses. As for the attorney; I never

mentioned one. I am a law student and although I havent passed the bar I am

confident that I can handle this case for myself. I have plenty of witnesses

and statements from others who were treated similarly. If I do need an

attorney's help I could get it. I will sue not just for myself but because I feel I should take the initiative and help prevent this from happening to others who maybe more helpless.

    Your interest in this seems odd, and your assumptions

lead me to believe you may be Ms. Plastic Surgery Gone Wrong or someone else from

the dealership? OR are you just someone with way too much time on your hands?

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#6 Consumer Comment

All This Money


Interesting. You know a mechanic to take the car to AFTER the problem starts. The time to have the mechanic look at the car is BEFORE you buy it. I guess that must be a hard concept to grasp. Now you have all this money to pay an attorney and you claim you're suing them. Why didn't you use that money for a better car and mechanic to check out for you? If your paperwork says "as is" then it means what it says. In the final analysis, yes they probably sold you junk and did cover up the engine problems. But you did fail to be a smart consumer and have the car checked out by your own mechanic BEFORE buying it.
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