• Report: #962329
Complaint Review:

Pinyan Labs

  • Submitted: Tue, October 30, 2012
  • Updated: Mon, December 10, 2012

  • Reported By: Jeff — St Louis Missouri United States of America
Pinyan Labs
501 NW Scott St Ankeny, Iowa United States of America

Pinyan Labs Silver Lab puppies, unhealthy, puppy mill Ankeny, Iowa

*Consumer Comment: Wicks Silver Lab sold us a "silver" lab that became aggressive and had to be put down.

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Please don't purchase a dog from Pinyan Labs. We did, and it was a terrible mistake. Our 3 year old Silver Lab that we bought from Pinyan, had to be put down two days ago.

Our dog, Ruger, was not right from the start. We picked him up from Pinyans when Ruger was 6 weeks old, and we weren't allowed to see the kennel area, our pup (we really weren't sure that it was the pup we agreed on or not, Ron said it was) was put into an enclosed trailer parked in his driveway, so we did not see the breeding conditions. On the way back down to St Louis, our pup had diarhea and kept itching like he had fleas. We had him checked at the vet, he had worms and ear mites and fleas. Ruger had digestive troubles for over a year. We had the hardest time potty training him, and we own a number of labs, right now 2 rescue labs, so we are VERY familiar with labs and how to train them. One other weird thing we noticed immediately when we picked Ruger up, was that he was extremely independent, he didn't cry for his siblings, or wimper, almost like he had been away from his mom and siblings for quite some time. We were amazed at this the first night that we had him.

Ruger was so unlike any other of the labs we have had, entirely different behavior pattern, which most labs are very similar. He was an aggressive dog from the start. For two years, Ruger had ear infections. Routine visits to the vet to get meds were often, and Ruger's ears were never clear, it was like the infection never went away, just subsided a bit. Ruger's hair would thin in patches, and he always had a very dry type of fur, again, uncharacteristic of labs which usually have an oilier coat for water. We tried numerous types and brands of foods, even the canned food from the vet.  Nothing improved. After about a year, Ruger's eyes were not straight at times, almost slightly cross eyed. Visitors noticed it immediately and commented on his weird eyes.

As Ruger got older, his aggression increased. Our other two labs are docile, and very laid back. Ruger was constantly on the offensive, and could not relax, even with the other dogs. Ruger also developed weird habits, such as putting his mouth on a pillow from our couch, and he would literally sit in one spot with the pillow in his mouth, as he would enter into a transient state and huff and puff for an hour at a time. Ruger also seemed to have a form of severe ADD. He would do things like tip over our trash can, I would scold him, and within two minutes he would be back in the trash can, he could just not keep a focus on anything for more than a minute or two.

Well, I can go on and on, we have had so many behavioral and health issues with Ruger I could make a much longer list. However, Ruger was part of the family, and we loved him. We considered him to be a special needs type of pet, and accepted him as such, but all along, we could not figure out what was wrong with him, neither could the vets (they mentioned possible breeding problems). Over the last 6 months, Ruger's near vision became very poor, he could not see a snack when I tossed it to him, he then had to sniff the ground until he could find his treat. And we suspect that this is part of the reason that he became more and more aggressive in time. He was mostly blind at times, for things close by. He literally would have his hair up on his back, nose curled back showing his teeth like a wolf, growling and snarling, right as he would enter attack mode, just for someone walking by on the street, or when he heard the garage door go up or down. He bit at one of our small kids during Thanksgiving one year, again, in attack mode, something that I have never witnessed from the dozen or so other labs that we have had.

Unfortunately, Ruger's aggression and behavior, forced us to put him down recently. The neighbors called the police to report that Ruger had escaped his buried fence, and was fighting with their animals, and the neighbors were fearful of Ruger because he would advance towards them, once again in attack mode. We knew that Ruger had problems, but when the safety of others came into play, we were forced to put him down.

 We always questioned the quality of breeding at Pinyan's from day one after picking up Ruger.  There was a nervousness of Ron that we could not explain, it gave us a strange feeling about the entire situation, then after we realized that Ruger was not right, we more understood that Ruger was just a product of a puppy mill type of operation, that fronted itself as a professional, caring breeder. Right now my wife and I are grieving over the decision that we were forced to make to put Ruger down, and I am writing this in hopes to prevent the torture and inferior lives of future puppies, and spare the emotions of caring pet owners.

 I had a gut feeling about this guy, the moment we stepped into his trailer, so did my wife. It was strange. And now we know why. Please don't make the same mistake that we did.

This report was posted on Ripoff Report on 10/30/2012 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pinyan-labs/ankeny-iowa-50023/pinyan-labs-silver-lab-puppies-unhealthy-puppy-mill-ankeny-iowa-962329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Wicks Silver Lab sold us a "silver" lab that became aggressive and had to be put down.

AUTHOR: Gottaken - (United States of America)

Jeff and family,  please accept our deepest sympathies on the loss of your dog Ruger. 

We know how difficult it was for you to make the decision to have Ruger put down.  We just had to come to grips with  making that same decision two days ago (12/7/12) with our "silver" lab Willow due to escalating aggression.
Ruger's and Willow's stories are strikingly similar. Although Willow was from Wicks Silver Labs in Springfield OH.  When I read your story, especially the part about when you went to pick him up, it was as though I was reading something I had written about my experience of picking up Willow. It raised the hairs on the back of my neck.  We too were encouraged to pick Willow up at 6 weeks of age.  There were no other litter mates present. 

Her "parents" were outside and I wasn't given the opportunity to visit with them.  When I went to pet Willow for the first time she yelped out so loud she scared me and then ran behind the "breeder" Pat Wickliffe's legs.  I didn't think this was a good sign and when I mentioned it to Mr. Wickliffe he said it was because she didn't know me yet.  I now think one of the reasons for this extreme response was due her not being exposed to people other than Pat and from being the result of indiscriminate breeding. Mr. Wickliffe was breeding for quantity not quality. 

We began having health issues with Willow only 5 days after having her home.  She started losing the fur on her face.  When we called Mr. Wickliffe regarding this problem, all he could say was that "you are the first people to ever complain about one of my dogs"! He evaded our communications. Stating that he didn't check his "puppy mail" when he didn't have any puppies at his house.  The short of the long is that he was not going to honor his health warranty. He wasn't going to work with us.  He did say we could return Willow and he would have to put her to sleep. For the complete story look for "Wicks Silver Labs sold me a genetically defective dog" on Ripoff Report and Pissed Consumer. 

Willow continued to be a shy puppy. She would cower when approached. Even if it was to pet her.  She would bite at our hands when we tried to pet her.   She had severe separation anxiety and was my shadow for most of her life (I am retired) and I spent the most time with her. We also have  a three year old lab/golden retriever, Riley, who is quite large at 100 lbs.  As Willow grew she began lunging at Riley's neck, every time they went out in the yard.  It wasn't play biting, it was very rough attacking behavior. Poor Riley put up with as much as he could and I would have to intervene. She would get ahold of Riley's collar and would hold on until she pulled it off or I stopped her.  

Her aggression began escalating to the point that Riley didn't want to be around her. He refused to go outside to go potty if she was outside.  I tried many things to try and redirect her aggression to no avail. This aggression escalated in October. Also she began  destroying  rugs, throw pillows, throw blankets things she didn't even bother much as a pup. She started attacking Riley in the house. She needed constant supervision and anything we tried didn't seem to work or help.  We consulted our vet to see if perhaps medication would help. 

He said in his 25 years of experience, what we were describing was something due to how her brain was "wired" (from bad breeding).  He said we could try behavior therapy but, it was in all likelihood not going to work. He said that the core of who she was wouldn't change only our approach to her behavior would be affected.  He said that to be totally honest he would recommend putting her to sleep. We trust our vet and he had nothing to gain by telling us to put her to sleep, we believe he was only trying to do the right thing for Willow and for us.  With heavy hearts we consented to have her put down.  We are devastated at our loss. We believe we did the right thing. 

After all of the time, care, concern, fighting with the breeder to no avail and yes the money  we spent with her color dilution alopecia (described in my Ripoff complaint) we had to let her go.  Willow was not a totally bad dog, she did have some sweetness about her, but that couldn't outweigh the aggression and bad breeding. Ironically the bad "breeder" died suddenly at age 43 on October 30,12. I thought that his kennel would dissolve. Not so. Someone is continuing on the bad breeding practices that he had. I feel such a void in my life and sense that I failed her somehow, even though I know I did everything in my power to make life right for Willow. Thanks for sharing your story and listening to ours.
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