Report: #721166

Complaint Review: Pioneer Audio - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, April 23, 2011
Updated: Sat, April 23, 2011
Reported By: bigdaddygary — Cambridge Maryland United States of America

Author Not Confirmed

Why?

Pioneer Audio 1-1Shin-ogura Internet United States of America

Phone:
Web: customerservice@pioneer.com
Category: Stereos

Pioneer Audio Teresa/Customer Service Pioneer Warranty is No Warranty , Internet

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Purchased Pioneer 6500 car stereo in Jan 2011. Unit lasted two months. It was sent to a Pioneer authorized repair facility at my costs. The authorized repair facility was Blue Hen T.V. in Camden Deleware. The charge of the repair was $125.00 for a Unit that costs $65.00.

Blue Hen T.V. has had the Unit for three weeks and I was informed that when the Unit is repaired, I am responsible for the return postage even though the item is under warranty. That will be twice I have paid $15.00 if I decide to have the warranty work done. Pioneer has no warranty if you want to be honest and since they are located in Kanagawa Japan, good luck to the consumer.

I was informed by Pioneer that they will only cover $65.00 the cost of the Unit to Blue Hen T.V. in Deleware because it is under warranty. I will purchase another stereo, anything except Pioneer before I will pay another $15.00 for postage for a stereo that only lasted two months that has a 1 year warranty. Not much of a warranty.

Pioneer and myself would have been "ahead" of the game had they sent me another Unit, but that would be too smart. What a "bunch" of crooks!

This report was posted on Ripoff Report on 04/23/2011 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pioneer-audio/internet/pioneer-audio-teresacustomer-service-pioneer-warranty-is-no-warranty-internet-721166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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