Report: #1365507

Complaint Review: Pizza Hut

  • Submitted: Mon, April 03, 2017
  • Updated: Mon, April 03, 2017
  • Reported By: Mo — Georgia USA
  • Pizza Hut

    Internet
    USA

Pizza Hut False advertising and empty promises Internet

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Pizza Hut continuously advertises offers that don't exist. For example, "50% off ALL menu-priced pizzas." or "$11 ANY Pizza". However, when trying to place an order using these offers, only a very limited selection is avaiable. They do not mention the exclusions even in their fine print, and even capitalize the words "ANY" and "ALL". They responded to 1 of my 5 contact attempts, and took over a week to do so. And after that week all they said is that it was a glitch and it will be corrected. A couple months later however, and the "glitch" is not corrected and the false advertisements continue. After I submitted complaints to several agencies, Pizza Hut's corporate office chose one of their franchisee's to deal with it. The franchisee contacted me promising free pizza coupons which never came in the mail. My next contact with the franchisee promised a call back. Still nothing.

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This report was posted on Ripoff Report on 04/03/2017 07:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pizza-hut/internet/pizza-hut-false-advertising-and-empty-promises-internet-1365507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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