• Report: #554393
Complaint Review:

Planet DVD Store - planetdvdstore.com

  • Submitted: Thu, January 14, 2010
  • Updated: Thu, January 14, 2010

  • Reported By: don''tbuyfromthem — Ohio United States of America
Planet DVD Store - planetdvdstore.com
Internet United States of America

Planet DVD Store - planetdvdstore.com Holidays DVD and HereNow DVDs that that I know of TOTAL SCAM - very deceptive Internet

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I placed the original order via PlanetDVD, which they responded in an email (from holidaydvds) stating it was processed, then a few min later came back and said it couldn't be due to my cc being rejected.  I KNEW my cc was fine, so I sent a note for them to cancel that order and I would reprocess with a different card and no response.  I processed again, and received same scenario from a different co (herenowdvds) and email from a different woman.  No phone # to call obviously and one on cc charge was erroneous.  I sent several emails, latest on on Jan 8th - received a response today stating they guarantee a 24 hour response...ahhh Jan 14th is NOT 24 hours.  Each email has been from a different person and none of them address the issue.  I disputed the charges with both cc companies and hopefully all will be removed.  They are a piece of work!  

Lesson learned - pays to research companies prior to purchasing from them!


This report was posted on Ripoff Report on 01/14/2010 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/planet-dvd-store-planetdvdstorecom/internet/planet-dvd-store-planetdvdstorecom-holidays-dvd-and-herenow-dvds-that-that-i-know-of-to-554393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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