X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | Planet Fitness - Austin, Review - Austin, Texas
Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #592758

Complaint Review: Planet Fitness - Austin, TX - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: M Lynn — Kyle Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Planet Fitness - Austin, TX 1807 Slaughter Lane Austin, Texas United States of America

Planet Fitness - Austin, TX Oct. 2007, sent letter to cancel. Still charging my account in January. Called and was told they got the letter and would cancel. April - still being charged. Austin, Texas

*REBUTTAL Owner of company: Refund

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

Oct. 2009 sent a letter to cancel membership.  In January 2010 bank acct. still being drafted AND a yearly renewal fee was also drafted.  Called and was told they got my letter and they would take care of it. 

Now, in April my account is still being drafted.  Called yesterday and they verified that they got my October letter, BUT would not cancel membership because they did not receive it by Certified Mail!  No courtesy call when they got the letter...this is just plain BAD BUSINESS.  They may have cheap memberships, but just try to cancel!

I will tell eveyone I know about their shady practices!

This report was posted on Ripoff Report on 04/13/2010 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/planet-fitness-austin-tx/austin-texas-78748/planet-fitness-austin-tx-oct-2007-sent-letter-to-cancel-still-charging-my-account-592758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Refund

AUTHOR: Mike - (United States of America)

POSTED: Wednesday, April 14, 2010

Please feel free to bring in a copy of this report to the Manager at the location you had your membership and a refund for the months not used will be given. In the future make sure to read the Agreement so that you can follow the proper cancellation procedures which is cerified mail or in person, this way you have a receipt/confirmation with the date canceled.


Thank you!


PF Management


Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.