Report: #1076226

Complaint Review:

  • Submitted: Thu, August 15, 2013
  • Updated: Thu, August 15, 2013
  • Reported By: Dennis — Staten Island New York
    100 South Ellsworth Ave
    San Mateo, California
    USA Home Depot Gift Cards $500 - sold with $0 Value San Mateo California

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I purchased a batch of Home Depot gift cards from  One of the gift cards was suppose to have a $500.00 value on it, but after checking online, the value is $0.00. I tried contacting them on multiple occasions through the contact form on their website. Initially they said it was being looked into and after about 2 weeks of non-responsiveness, I contacted them again and they are claiming that it is passed their guarantee time period. The card did have a value on it when I first purchased it along with the other cards, however when I tried to use them they showed a $0.00 balance.

Given the bulk and denomination of Home Depot gift cards that were available on their website during the promotion period, I find it hard to believe that these were not purchased from an affiliate marketing account or other direct partner. I also tried contacting their CEO directly via email, but she has not responded. As of 2 months ago they are no longer buying or selling gift cards. It makes one question if the promotion was a way to raise some funds prior to shutting down operations.


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This report was posted on Ripoff Report on 08/15/2013 05:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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