• Report: #1039913
Complaint Review:

Plate Pass, LLC

  • Submitted: Tue, April 02, 2013
  • Updated: Tue, April 02, 2013

  • Reported By: Shocked — Baltimore Maryland
Plate Pass, LLC
Internet United States of America

Plate Pass, LLC Rental Car Tolls Charged for tools I did not use Internet

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On Friday, February 22, I rented a car from Hertz to travel round trip from Baltimore to Orlando. While I saw that the vehicle was equipped with one of those EZ Pass type plates I wasn't concerned as I had researched the route I was taken specifically to avoid tolls. I returned the car on Monday, February 25 with no issues noted from Hertz. Yesterday I noticed a charge pending against my account from "Rental Car Tolls Scottsdale AZ US" a company I did not recognize. Online research showed it to be a company called Plate Pass which is apparently widely known for getting credit card info from Hertz & charging cards. In other situations I've read about drivers passed through a toll on the first day of rental then were assessed a "service fee" daily whether they passed through another toll or not. In all cases it seems like fees began once the driver passed through a toll. but on the entire almost 1800 mile round trip we did not pass through one single toll booth. We specifically planned our route to avoid them - so why is there a $44+ cahrge on my account for a service I did not use, initiate or authorize? You bet my bank has been notified!

This report was posted on Ripoff Report on 04/02/2013 05:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/plate-pass-llc/internet/plate-pass-llc-rental-car-tolls-charged-for-tools-i-did-not-use-internet-1039913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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