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Report: #1434999

Complaint Review: Platinum Herbal Wellness - Internet

  • Submitted:
  • Updated:
  • Reported By: Audrey — WILTON Connecticut United States
  • Author Confirmed What's this?
  • Why?
  • Platinum Herbal Wellness Internet United States

Platinum Herbal Wellness Unsolicited enrollment in Platinum Support's Smart Cleanse program

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I ordered a Tumeric product online.  Before checkout, I was given an option to purchse a bottle of Smart Cleanse, which I did not.  I carefully avoided it.  

Once I had placed my Tumeric order, I received an email showing I had purchased the Smart Cleanse as well, which I knew I had not (as i have been bitten by this scam before).  I waited to see whether I would receive the product, which I did.  

I called the company and the phone operator informed me I was enrolled in the auto-renew Smart Cleanse monthly program. I stated I had carefully avoided signing up for that program and would be happy to return the unopened product, and that I requested she refund me my charges and withdraw me from the program.  

She did so, after a moment of prevaricating, during which time I told her I would be informing my credit card company to refuse any charges from them in the future and that I saw many cases of this fraud online.  I am happy to add my voice to this group reporting their fraudulent business practices.

This report was posted on Ripoff Report on 03/19/2018 07:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/platinum-herbal-wellness/internet/platinum-herbal-wellness-unsolicited-enrollment-in-platinum-supports-smart-cleanse-progr-1434999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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