Platinum Resort Services working with Puerto Bahia Villas and Spa in La Cruz, Nayarit Mexico. Told they had a Buyer for timeshare..Plus, said that they had rented all my rental weeks out. Minneapolis Minnesota

What was settled with PUERTO BAHIA  in regard to the contracts with Platinum Resort Services?

• it’s sold as "Real State" but in fact is a timeshare contract.


• Sales people guarantee that if the resort is not completly build in 2 years the client will receive all monies paid but it is not stated anywhere in the contract. 


• the sales people offer to "trade-in" timeshares in no more than 90 days but at the end of that timeframe, client is stuck with the old and Puerto Bahia timeshare.

Platinum Servies has been replaced with Timely Travel with a bogus address in Sioux Falls So Dakota. It appears that they change often to avoid US regulatios against deceptive trade practices. Puerto Bahia claims no responsibility for these illegal marketing companies but the resort name is present in the marketing contract.

Fractional ownership is not better than Timeshare in Mexico, it is worse no matter what the PB sales staff says. Stay Away.

RH

Mpls, Mn

We are happy to report that we have resolved our issues with Puerto Bahia Villa's & Spa, and they exceeded our expections.

We made a trip down to the Resort, and brought all of our paperwork. We waited to speak to George, and he listened to our concerns, and then he did some research. After he realized all that had transpired, George found the errors and corrected them on the spot. We left there very relieved and uplifted. Our Saleman Hugh Gagen , has been in contact with us, and has been very willing to do anything that needs to be done so that we are happy with our decision. We look forward to spending alot of time at this Beautiful Resort.

However, as far as "Platium Resorts" it is NOT a company that is in Business. They are dismantled, and were doing illegal business practices.

Thank you,

Platinum Resort Services is a timeshare rental and resale company. They claim to have over 50 years of experience in the timeshare industry and to have a supreme knowledge of global markets and vacation ownership resorts. Even when they assure to have many years of experience, their website was registered on March, 2011.

The company has a B- BBB rating; however, there is an alert on the business. Based on the BBB’s investigations, there are reasons to believe that Platinum Resort Services operates from an offshore location. According to their website, their offices are located at Minneapolis, Minnesota. They offer resale and rental services. As not everyone is interested in buying a timeshare, the majority of their clients are impulsive buyers and timeshare owners who are satisfied with their membership.

Platinum Resort Services has an admittedly false address in MN. The MN Chamber of Commerce says this "company" is not licensed in MN. We have a "contract" saying they're to purchase our timeshare NLT 30 Nov 2012 and no money's been received. I've only been allowed to speak to the receptionist and the salesman. Their customer service is email only. I believe they are a couple with an email address and just collecting broker fees. We got scammed into buying one timeshare with the promise of purchase of the other timeshare and guaranteed rental income. We got screwed