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Report: #894443

Complaint Review: PlatinumTel - Internet Illinois

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  • Reported By: Ronin — Bedford Virginia United States of America
  • Author Not Confirmed What's this?
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  • PlatinumTel Internet, Illinois United States of America

PlatinumTel A Rip-Off Company-Not Worthy of Consideration Internet, Illinois

*Consumer Comment: PlatinumTel is a wonderful cell provider

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The company has a business model that is based on vending purchaser a defective phone and refuses to replace or refund after 30-days.  The company offers a free phone if you purchase a one year prepaid subscription... $100.  Their phones vended under this offer are "refurbished" which in my case meant they will only last 30 days.  After that period is up, Platinum Tel refsues to replace.. knowing that there is 11 months of unused air time that cannot be used. 

they will not refund any part of that, instead provide a lsit of purchase options for new phone so one can use the already paid for unused cell air minutes. I declined as why trust them.. and they must know they are doing that to get $100 subscriptions that can never be used without throwing more money their way.  I refused.

Platinum Tel is a shady company with unscrupulous business practices, operating with impunity... laughing at unsuspecting customers. They should be put out of business, or pay heavily for their deliberate "fleecing" of customers.

This report was posted on Ripoff Report on 06/07/2012 06:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/platinumtel/internet-illinois-/platinumtel-a-rip-off-company-not-worthy-of-consideration-internet-illinois-894443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

PlatinumTel is a wonderful cell provider

AUTHOR: Ben - (United States of America)

POSTED: Saturday, December 08, 2012

I have been using them for over 2 years, and their customer service is the best of any company I've used before for anything. I've had multiple phones (not because they broke, because I lost 1 and moved up once), and they've held together very well.

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