Report: #626564

Complaint Review: PNY Technologies, Inc.

  • Submitted: Mon, July 26, 2010
  • Updated: Mon, July 26, 2010
  • Reported By: Buyer Beware — Mableton Georgia United States of America
  • PNY Technologies, Inc.

    Parsippany, New Jersey
    United States of America

PNY Technologies, Inc. Missing Rebate Parsippany, New Jersey

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I purchased a USB drive from CompUSA. The product offered a $20 rebate through the manufacturer PNY Technologies, Inc. I sent all the necessary receipts, forms, UPC code, etc. the very next day (well before the rebate expiration date). I had copies of everything. I checked the rebate website for a processing number. My rebate was never posted, so I again sent copies of all the required info to the recommended alternate address in Texas, and again, I never heard anything or received the rebate. I notified CompUSA who said it was the responsibility of PNY. I notified PNY by phone and mail only to be told that now the rebate term had expired. I filed complaints with the BBB in NJ, Texas, and FL all to no avail. PNY refuses to honor the rebate because they have "no record" of the information (which I sent many times within the proper dates) and because the rebate period expired. I learned it is important to register rebate documents with Post Office certificate of mailing!   
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This report was posted on Ripoff Report on 07/26/2010 07:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pny-technologies-inc/parsippany-new-jersey-07054/pny-technologies-inc-missing-rebate-parsippany-new-jersey-626564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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