Report: #1045195

Complaint Review: Polar Spas

  • Submitted: Mon, April 22, 2013
  • Updated: Mon, April 22, 2013
  • Reported By: sunshinydaze — Edson Alberta
  • Polar Spas
    5605 99th Street
    Edmonton, Alberta

Polar Spas Fraudulent Advertising Edmonton, Alberta Canada

Show customers why they should trust your business over your competitors...

TERRIBLE CUSTOMER EXPERIENCE! Steer clear of Polar Spas if you know what's good for you! The sales people present as very accomodating and charming until they get your money. As soon as they've made their sale, customer service goes right out the window; now you will see the true colors of Polar Spas employees as you are abruptly treated like an annoyance by these rude and unhelpful people. I agree with previous reviews on this site - please don't believe the "chemical free" hot tub pitch - what a joke! Actually it's not a joke, THEY ARE LYING TO YOU. Also do not be fooled by the "$20 a month guarantee" cost to heat their so-called "energy efficient" hot tubs - an even bigger SCAM!

My power bills more than tripled after installing the hot tub, and good luck trying to get any assistance from them, other than offering to charge YOU $300 for them to come to inspect the wiring of your hot tub!!! I am so sorry I purchased my hot tub through this company; I think they should be ashamed of themselves. I accept the fact I am stuck with my hot tub now but my hope is that by putting this message out to others they will shop elsewhere and not be left with the disappointing, stressful experience I've endured as a result purchasing a hot tub from these lying, unethical scam artists!!
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