I bought an LCD TV from Circuit City, it worked great for 3 months. It went black and that is where the nightmare began. This was in June 07. I called for exchange, no way Polaroid said they have to repair it. They had to send part. I didnt get this as they had not looked at the TV to know what part! The phone calls began when i never got anything. Promises and lies. It took 2 mos. finally got it and then had to wait for them to send the tech. this never happened. More calls, more lies. After another 6 weeks of phone calls and still nothing, I shot off emials to all the CEO's and upper mgmt. Finnally a week later I get a call tag to send it all back and my refund will follow. This was back in October. Four months and phone calls every week having to tolerate the lies and promises, then the rude inept empolyees that tell me the check is in the mail then lost then re issued and still nothing for four months! I am losing my mind and cannot believe they get away with this! I want to tell everyone what a scam they are, not just the service but they know how inferior thier products are. They set it up so it is impossible to get anything repaired replaced or refunded. they hold your money until you either give up from all the frustration or drop dead. I cannot tell you how hard it has been not to just scream at these idiots. I have cried more over this than my divorce!
BIG BEAR LAKE, California
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