Pooldeals.com Poolzone.com Never received refund. Scammed! Grand Island New York

I placed an order on 6/23/19 for a pool liner and was immediately charged. Was emailed by Jamie stating they didn’t have the liner and they could send a different one or cancel the order. I asked to have my order replaced. He said ok, this process usually takes 3 days. 

Long story short... called customer service and was told that my refund went thru on 6/26/19. 

On 7/6 still nothing in my account so I had to contact them thru their website and open a “ticket”.  Reggie Anderson responded that my refund went thru 6/28/19. 

Sent another email a few days later and got the same abrupt response. “ refund went thru 6/28/19. 

It is now 7/13/19 and still no refund. So I filed a claim with my credit card and I’m sure I will get what is owed to me. I saved every piece of correspondence between myself and these scammers. Stay away from this company. I should have done my research but I was in a hurry. I learned my lesson. 

Nothing but aggravation. 

Pooldeals.com is all over the Internet. There are so many complaints about them. I can’t find one good review and it’s all the same story over and over again.