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Report: #1199303

Complaint Review: POPMONEY - Norcross Georgia

  • Submitted:
  • Updated:
  • Reported By: POPMONEY CustomerService SUX! — Baton Rouge Louisiana
  • Author Not Confirmed What's this?
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  • POPMONEY 4411 East Jones Bridge Road Norcross, Georgia USA

POPMONEY ZAPMONEYCHECKFREE I love PopMoney. But their customer service is horrible! Norcross Georgia

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First off i must absolutely say i LOVE POPMONEY!

It is the customer service that is absolutey horrible!

Over two months ago i tried to log into my account to check my balance and see if my brother had recieved his money i had sent.

I also recieve and send my daughter and occasionally my teens.

However, i couldnt log in. AT ALL

They said reset.

I couldnt do that

SO i sent an email

Nothing.

So i called

THey wanted to argue. Tell me to just keep trying

I have tried for over two months. I really love this service but their customer service cause them to lose my account, which had  6 accounts attached.   Keep in mind they make money every time someone deposits or withdraws.

 

I am so upset with this company i dont even know how to word this anymore. 

What is worse is they have even HUNG up on me, cut me off, rewired me over and over again and laughed in my face, telling me im "stupid"  

I hate to break it to them , that THEY are the ignorant ones and out of trying probably well over 25 to 40 times in well over 2 months, I only recieved ONE Customer Service Agent that was decent. ONE.  Thats a bad record!

This report was posted on Ripoff Report on 01/04/2015 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/popmoney/norcross-georgia-30092/popmoney-zapmoneycheckfree-i-love-popmoney-but-their-customer-service-is-horrible-norc-1199303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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