Report: #1038441

Complaint Review: Porter Hospital - Denver CO

  • Submitted: Wed, March 27, 2013
  • Updated: Wed, March 27, 2013
  • Reported By: BaileyCo — Bailey Colorado
  • Porter Hospital - Denver CO
    2525 S. Downing
    Denver, Colorado
    United States of America

Porter Hospital - Denver Colorado Porter Adventist Hospital Accounting department incompetent and rude Denver, Colorado

Show customers why they should trust your business over your competitors...

I was seen in Emergency Room and given paperwork to sign.  They didn't collect copay but said they would send me a bill.  Bill never came.  They submitted a $25 to collections even though they acknowledge they never sent a bill.  No apology for their error, nothing.

Lenore was the billing person I spoke with.  I told her that I suspect she meant to apologize or offer a solution, but perhaps she had forgotten it.  She hung up.
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