powersellerdigital deceptive practices, bait and switch, Snellville Georgia

I was searching for a new camera on the internet, I wanted a new black or silver camera for my husband for christmas gift. the price advertised for a Canon SX720  as well as on checkout was $249.  no taxes were mentioned since this was out of state, nothing unusual.

powersellerdigital had a good price.  they offered 2 colors, black or red.  I added black to the cart and proceeded to checkout.

about a day later someone from powersellerdigital called and said they noticed i didnt buy an accesory battery pack. they offered 2, I believe one for $39.99 and one for $69.99 for a longer life battery.   I thought it was a good idea and told them the longer life battery was ok to add to my purchase.

when I recieved my package they had substituted to me a RED camera, not what I bought.  also included in my camera appeared to be the battery that comes with the standard new camera set up ( I looked online this battery is what is offered when you buy this new camera), not an extra battery, just a standard battery you would expect in a standard new camera, the box even had a battery section that it was sitting in along w. the charger.

the invoice attached was not itemized, but the bill came to $338.00 so now $89.95 over the price which was paying for the standard battery that is included in a new camera.  Also on the invoice was a whole bunch of disclaimers not mentioned prior to purchasing.  

"we do not under any circumstances specify colors of items being purchased, if we do not have a specific color we will ship out the same model camera. alternate color", then why did they let me choose black?  shouldnt they say, if this color is not available we will ship you any color?  

also mentioned in their invoice many disclaimers was that they have a strict 15% MINUMUM restocking fee so that's $50 if I return that's just lost money.  

I called them today to complain that they switched my color after I ordered black with no mention or warning that I will get whatever color they ship and pretty much they said it's stated on their website.  if it's there not easy to find and the customer should see it on the listing so they know what they are buying.

I told them because I ordered black and they shipped red I wanted a full refund and was not responsible for the 15% restocking fee as there was no clear warning on the listing and during the checkout process about switching the colors to any color before you complete the sale.  i would have never bought a red camera for my husband. 

I called them and the person on the phone in their customer service was rude, unprofessional and totally not willing to acknowledge this bait and switch, not to mention the $70 I paid just to get the standard battery that shouldve come with a new camera! I mean who sells a brand new camera in a box without all the standard parts?  if that was what they were selling they should inform the customer that is not a complete box, and it's missing a part, no battery! 

 After dealing with this person on the phone trying to just get a full refund, they said they would issue and RA to me only if I paid the 15% restocking fee and the shipping cost to return it.  I refused.

Since this was their fault that I didnt get the camera color I ordered, I refused to pay the 15% ($50) out of principal and the guy said that was their firm policy and pretty much I could take it or leave it and he wasnt going to make it right. He didnt care that I felt this was bait and switch and got taken on the battery and color.

I feel I got ripped off and these people are getting away with it.   They are dishonest and scammers and others should be warned these guys are and are really out to cheat people anyway they can at all costs.

They advertise a low price to get a customer,  then later jack it up, and build all kinds of penalties in if you try to return!  Bad business practices. Stay away and do not buy from this company.