Preferred Tax Relief ripped off money century city, California

To Whom It May Concern,
I am a PTR employee recently informed of the complaint posted above by Mr. Ron Hamerik. To begin, I would like to clarify that I am very familiar with this case as I have spoken with Mr. Hamerik on several occassions, all of which he yelled at me and insulted me throughout the conversation. To clarify, Mr. Hamerik hired us for tax resolution services. PTR later discovered that Mr. Hamerik had several missing tax returns that needed to be filed with IRS. Mr. Miller was informed of this matter and was asked to contact Mr. Hamerik to arrange for payment for tax preparation or advise Mr. Hamerik that he needed to find someone to prepare returns for him. Please be advised, in these instances, it is company policy that a manager monitor the call for payment approval. Mr. Hamerik was clearly advised the additional fee was $1500 to prepare several years worth of tax returns for him. He provided us with a debit card for the transaction and we ran the payment as authorized. Several minutes later, Mr. Hamerik contacted us yelling and stating that the charge was not authorized. Again, Mr. Miller had management monitor the call at which point Mr. Hamerik stated he only authorized $200.00. Mr. Miller chuckled in disbelief that Mr. Hamerik confused a $1500 charge for $200. PTR IMMEDIATELY voided the transaction since he was claiming it was unauthorized. We even faxed a copy of the voided receipt to Mr. Hamerik, his bank and got on the phone with his bank representative to explain the situation and ensure his funds were not held. PTR has copies of contracts and payment authorization signed by Mr. Hamerik authorizing the initial $3,500.00 charge. Mr. Hamerik has subsequently filed complaints with several agencies all of which have been dismissed or closed due to PTR's thorough response and proof supporting our claim.