Preformance Health Usa ,Englewood Performance They did not send my free trial, and then took money from my account before I ever recieved a product, when it was returned they would not refund my money after they stated they would Orem Utah

Upon ordering a free trial of hoodia fen my account was charged on Feburary 11, 2008 in the amount of $3.97, in which a free trial was never recieved I called it a small loss. After reviewing my bank statment I noticed a charge on March 8, 2008 in the amount of $79.95 for products I have never recieved.

I called the company and questioned them about the charges and they said that I should revieve the package in a few days, and I could return the product for a full refund. I recieved the package in the mail on March 12,2008 and wrote return to sender and placed it in my mailbox on March 13,2008.

I waited about a week and called again and they said they had not recieved it yet. Over the next several weeks I continued to call and got the same response, except for now they said they would have someone contact me when they credited my account.

After over a month and no responce, on May 8,2008 I proceeded to contact them once again, I while speaking with the supervisor on call, and she stated that they were not going to refund my money and there was nothing they could do. I asked to speak to a manager or someone over her, she stated that they don't take phone calls and hung up on me when I got upset.

This company is a scam and it gives other companies like them bad names. I lost over $80.00 dealing with them and they have no right to be able to continue doing business.

Jessica
raleigh, North Carolina
U.S.A.