Report: #494948

Complaint Review: Premier Savings - Premier Nationwide Corporation

  • Submitted: Mon, September 14, 2009
  • Updated: Thu, December 17, 2009
  • Reported By: deejay — oak harbor Washington USA
  • Premier Savings - Premier Nationwide Corporation
    4400 North Scottsdale Road
    Scottsdale, Arizona
    United States of America

Premier Savings - Premier Nationwide Corporation premier savings corporation Charged $429.00 for the name and phone number for three credit card offers. Scottsdale, Arizona

*Consumer Comment: Did you get your refund?

* : Sorry

Show customers why they should trust your business over your competitors...

I was targeted by Premier Savings because I am drowning in debt. I was told that Premier Savings would , for the fee of $429.00, consolidate three of my credit card balances ,$400.00 per month at averaage of 19 to 27 %, into a payment of $202.00 per month at 0% interest. If I wasn't satisfied with the results, I can request a refund. Sounded like a good deal at the time.

Premier Savings sent me a nifty packet of information which contained charts and colored graphs,information on how to create a monthly budget and a template chart to do so.There were instructions to call the 800 number to expedite the process.

As instructed I called the 800 number and a machine told me to leave my name and phone number and I would receive a call in return, with further instructions. Three days later my call was returned, my information verified, and I was given a phone number to CitiBank to apply for a CitiBank Master Card. Upon approval, I would be able to transfer my other balances at 0% interest for one year and 3% interest after that. I applied, I received a letter of rejection. I called Premier Savings. Again, I left a message to return my call . Three days later, my call was returned, and I was told to keep the rejection letter. Upon receiving three such letters, I would be able to request a refund. Not that it would likely happen, of course. I was told to call back in two weeks. Time goes by, I called, 3 days later, my call was returned and I was given the phone number for Peoples United Bank. Again, to request a credit card with 0% interest for 6 months and 8% interest thereafter. Again, I received a letter of rejection. The pattern continued for the Barklays Bank Good Sam credit card.This time an e-mail notice of rejection. I printed the page and called the 800 number, left a message,received return call, and was told I needed first a hard copy rejection letter from Barclays Bank Good Sam credit card, as an e-mail would not be accepted as proof of rejection. I requested a hard copy report, waited patiently for two weeks and when I received the letter , was instructed to write a request for a refund along with the letters of rejection.I did as was instructed and waited.

I received a phone call from Premier Savings and was STRONGLY CONSIDER a debt consolidation course instead of the refund. After 45 minutes of barely civil conversation I was told that my refund of $171.40 would be issued on the 18th of September.( This was said on the 3rd of September ) I informed her that my refund should be for $429.00. She informed me that Premier Savings was keeping 60% for their shipping and processing fee.

That was my experience with Premier f#%*&@g Savings Corporation.

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This report was posted on Ripoff Report on 09/14/2009 11:30 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Did you get your refund?

AUTHOR: Trish - (United States of America)

I also dealt with this company and I also got charged the $439, which I was told that I could cancel their services anytime, which of course you would think that you would get your money back. They make it sound like you're pre-approved for a credit card with a large limit and that's the part that gets you, being able to consolidate your debt into one credit card and make lower payments with a lower interest. Then once you're signed up they tell you to apply for a credit card from different companies. 
Anyway, to make a long story short, I didn't like idea of having to apply for credit cards that I could have found myself without paying, so I asked for my refund. It was numerous phone calls back and forth, but every one of them told me I don't qualify for a refund because they can help me save $1500 or more. I just stopped trying to ask for my refund and I just reported them to BBB. So I looked at their BBB report and they have an F, with lots of complaints about misrepresentation of offer and refund issues. Anyway, whoever said BBB doesn't help is not true, I just got my full refund today, and the company first contacted me sometime in November, so I signed up around mid November. So I'm not sure if you tried, but maybe you should contact BBB.
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AUTHOR: Lorisa - (USA)

I recently have had the same experience with this company.  I have received 3 denial letters and was advised that I would receive a refund.  They also referred me to another agency, Real Solution Center, to help with lowering my interest rates.  I contacted this agency and I am in the process of getting these rates lowered.  I was to receive my refund check at the end of August.  Two weeks into September I hadn't received the refund, so I called.  It took several calls and finally I got a call back.  This snooty woman Barbara did the call back and informed me that since I am utilizing the Real Solution Center I WILL NOT be receiving my refund.  Regardless of the fact that I was told to call these people for further assistance and that I would in fact get this refund even if I did or did not call them.  Since I have a lifetime contract with Premier Savings I will be able to utilize them after my debt is paid off to get a lower interest rate credit card, so I am no longer eligible for the refund.  Unless the Real Solution Center is unable to help me then I have to call them again.  They are a ridiculous company and I do not understand how they are getting away with what they are doing.  I will be contacting the better business bureau (BBB) regarding my experience.  I have documented all calls with dates, times, and whom I spoke with.  I hope you get your refund and I think you should also contact the BBB.
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