• Report: #741455
Complaint Review:

Prestige Financial Solutions

  • Submitted: Thu, June 16, 2011
  • Updated: Thu, June 16, 2011

  • Reported By: Charlotte — Olympia Washington United States of America
Prestige Financial Solutions
5005 W 81st Pl. Suite 400 Westmister, CO 80031 Internet United States of America

Prestige Financial Solutions Thinking I'm being thrown for a loop by them... , Internet

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I found them on the internet and their program seemed like it would help with my debt that I have. The customer reps were excellent to talk to on the phone, seemed really nice & helpful. So I enrolled in the program and the debt collection calls have slowed down alot and I've been enrolled in the "settle as you go" program which is from what I understood that you would make monthly payments to them and it would go into a savings type account and when you had enough in there to pay a debt off (or settle it, not actually paying the full amount) they would pay it off. We'll I have given several monthes worth of payments and have tried calling them 3 seperate times to see what the status of my account was (I have several that are less then the amount that I supposedly have in an account).

Everytime I call I get almost the same scripted response. The first rep will get on the phone and ask to put me on hold so he/she can look at my account. Then they say they can't help and I'd have to talk to my case manager, so then I get to the case manager and he/she says the same thing, "give me a moment while I look at the account". He/she then gets back on the line and says that they'll have to give me a call back tomorrow b/c they need to see if they can call some of the companies to settle. Well, each time I haven't gotten a call back... Now I'm worried because signing up was a breeze and now I have a funny feeling that something fishy is going on.....

This report was posted on Ripoff Report on 06/16/2011 08:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/prestige-financial-solutions/internet/prestige-financial-solutions-thinking-im-being-thrown-for-a-loop-by-them-internet-741455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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