Report: #993127

Complaint Review: Prestige Jeep Chrysler Dodge

  • Submitted: Tue, January 08, 2013
  • Updated: Tue, January 08, 2013
  • Reported By: Carl — HURRICANE Utah United States of America
  • Prestige Jeep Chrysler Dodge
    6520 Centennial Center Boulevard
    Las Vegas, Nevada
    United States of America

Prestige Jeep Chrysler Dodge Towbin Liars about pay offs, high pressure finance sales, and lies about equipment Las Vegas, Nevada

*Consumer Comment: Right...The Poor, Helpless Doormat!

Show customers why they should trust your business over your competitors...

So almost a year ago I purchased a 2012 Jeep Liberty Artic Edition from here.  It was not the vehicle I even wanted, I was more interested in a Jeep Wrangler but they did the whole we got your key crap you can't leave until buy.  Never again will I give a dealership my keys.  First thing when I noticed the vehicle I saw it had a touchscreen unit inside of it.  I asked the sales person, the sales manager and the finance manager is that a touchscreen radio or navigation unit.  

Oh it is a navigation unit this is the Arctic edition you are getting the best(yeah the best piece of crap).  2 weeks later after planning an extensive trip to California I found out it was not a navigation unit but a touch screen radio.  I called them out on it and they told me to bad your contract is signed your stuck.  The finance manager also would not let me leave until I bought the stupid crap I mean gap insurance.  

I told him no 9 times and even said forget this I am leaving and he said your with me now that is not an option you made an agreement you have to keep it.  Then to make matters worse my pay off was suppose to be paid off in 2 weeks and they didn't pay it off for over a month.  This not only made me have to make a car payment but also cost me $250 as the pay off amount was different.  Also when I purchased this hunk of crap the antenna for the fm radio was broken off and the screw is stuck on the inside.  

I was promised it would be fixed and would receive a call.  They have not called me or fixed it yet.  They need to just take the vehicle back and let me out of my payments so I can move on with my life.  They lied to me have not did as they said yet forced me into a vehicle.  I really hope a lawyer takes this on because I have 3 witnesses to this.  Prestige/Towbin is the worst dealership in Nevada.  I even refinanced my vehicle and have not received reimbursement on my Gap insurance.  
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This report was posted on Ripoff Report on 01/08/2013 12:39 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Right...The Poor, Helpless Doormat!


What in the hell kind of MAN are you? You better take your pants off and check. Maybe you've been lied to..go ahead and get mad. Poor baby, they took your keys and poor Carl just sits there. They saw you went in thete hat in hand, leading with your chin and ready, willing and able to play doormat and wimp, so they took advantage of other words, you let them and you didn't have the guts to stand up for yourself. Next time they won't give you YOUR KEYS, you tell them either they get YOUR KEYS or you will call the police. Better yet, next time take somebody's grandmother with you. Any grandmother will have the testicles to do it which obviously you don't. How sorry can a man get?
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