Report: #1043558

Complaint Review: Price Busters Furniture

  • Submitted: Mon, April 15, 2013
  • Updated: Mon, April 15, 2013
  • Reported By: vllewella — parkville Maryland
  • Price Busters Furniture
    8643 Pulaski Hwy
    United States of America

Price Busters Furniture Very Poor Customer Service! Internet

Show customers why they should trust your business over your competitors...

I bought a sofa and a rug from the Pricebusters in Rosedale, MD. I paid for delivery to my home. The sofa was delivered but they told me the rug was a special order and would be in the next week and since I didn't live far (from rosedale) that I could pick it up then. I agreed.

After several calls to customer service and the store where I bought it (2 weeks after purchase) I was informed that the rug was on back order and wouldn't be in for two more weeks. Now, 1 month after purchase I was told my rug was in but I have to pick it up at the warehouse which is 30 mins away from me. I told the guy on the phone that I would have to get it on Saturday because my husband works days and they close at 6pm. He said OK.

So Saturday I drive 30 mins to the warehouse to find that they are closed. I called the store and they told me they could probably transfer the rug to the store but I would have to call the manager Monday (today). I called today and was told there was nothing they could do. They would not transfer the rug and I would have to find a way to go pick it up at the warehouse. Which is only open until 6PM M-T. SO I called "customer service". I explained the situation and was put on hold for 15 minutes. I hung up and called back and it went to a voice mail box that happens to be full. My guess is it was close to closing time and she didn't want to deal with my problem today.

So 1 month after paying for the rug I still dont have it. Have no way to go pick it up from the warehouse and they tell me I'm out of luck and wont talk to me any further.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 04/15/2013 08:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.