• Report: #950197
Complaint Review:

Prime Home Warranty

  • Submitted: Wed, October 03, 2012
  • Updated: Wed, October 03, 2012

  • Reported By: Deanna — Star Prairie Wisconsin United States of America
Prime Home Warranty
14359 Miramar Pkwy #325, Miramar, Florida United States of America

Prime Home Warranty James Banmiller, Took my money ($549) Could not contact, did not provide service Miramar, Florida

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This company took my money, gave me a policy.   When I needed help, I experienced difficuly contacting them.     Their address & phone were no longer in service. I contacted a parent com[any suppoedly and someone by the name of James Richrdson emailed me (gave me the same number, but there was no answer.   I had to give them names of local companies & they finally orderd one out for my AC, but when the tech was there, they couldn't be reached so he left without doing anything.

It needed freon.    Then a long time later I receive an email that they wouldn't do anything because it was too old (it was working all summer and I'd supposed had the policy in effect since the previous fall).  I checked the policy and it said nothing about age other than if the unit was over 15 years, their limit of liability was $1,500.      They have not answered any subsequent emails etc.   

I found them among the missing and found they had rip offed many others and never should have sold us a policy.  I am looking for a class action suit against them and any principals. I also discovered in other states they were ordered to stop selling illigal & fraudulant policies. Too late or me. I'm on a fixed income, retired, and the loss of $549 plus a service call they ordered & didn't pay for is a big hardship for me   It is hard for me to understand how so many people are in the business of stealing by selling illegally 7 fraudulantly in so many fields.

This report was posted on Ripoff Report on 10/03/2012 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/prime-home-warranty/miramar-florida-33027/prime-home-warranty-james-banmiller-took-my-money-549-could-not-contact-did-not-provi-950197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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