Priority Placement Media Solicited and given incorrect information from representative on the phone Internet

I was contacttd on 05/08/14 on the phone by a representative of this company. He told me that he would give me an ad that appears at the top of my mobile phone with a click to call anytime someone searches for my category on their mobile phone.

He said that it was not a pay per click program that they charge a flat fee for their program. 

I asked him if it was Display advertising or if it used Google Adwords. He said that it wasn't a pay per click kind of campaign. He guaranteed that I would be at the top of the google searches.

I asked if his company was a Google SMB Premier Partner and there were only 19 of them in the US. He said that they were partnered with Google and they must be.

After hanging up with the representative I called back in to talk with someone.

This time an inbound call I spoke with someone and that I was concerned as they were not a Google Premier SMB partner. He stated that they were not and that they were a Google Partner. 

I asked him about the campaign if it was PPC as they state on their website. He said that it is but there will not go over the amount that someone pays them.

He said that when someone is interested the outbound callers collect their information and his level of representative then call the customers.

I explained to him that they should better train their outbound callers to provide the right information.

He said that I was costing him money and he hung up.

Be truthful on the phone. All PPC Ad campaigns can be Budget Based. If someone is giving you $300 per month to run their program you would never go over the $300 or you would lose money. The customer's ad will stop getting displayed if the budget isn't correct.

Maybe only Google Premier SMB Partners are familiar with this? 

Beware of who you have run your Adwords program and do some research on the impact of Quality Score on your Cost per click and how it affects your placement in the Google Ranking.