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Report: #1075428

Complaint Review: Priorty 1 - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Lindy — Norman Oklahoma
  • Author Not Confirmed What's this?
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  • Priorty 1 Dallas, Texas USA

Priority 1 Items arrived Boxes and contents smashed. Lost box with Mothers ashes in it. Dallas Texas

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 Booked this Company to move us from Oklahoma to Texas. Talked with Carine who was very helpful  and assured us that our stuff which was being stored for a week would be vacumm wrapped and safe.

When it arrived Boxes and contents were smashed. Totes were crushed and contents smashed. Ride on mower was  bent out of shape and so was a metal tool box with drawes. The driver told us a heavy load had been put on top of ours in storeage.

It had not been vacumm packed on pallets as promised.

2 Boxes were missing. One containing my Mothers ashes in an urn wrapped in bubble wrap and in blankets.

Carine was then never available to speak with us. We were put onto customer service who told us they had a new warehouse person who sent some of the boxes to El Paso by mistake. Now no one will talk to us. Mothers ashes were never found. We have never had an oppology nothing from them and they wont even take our calls.

I would not recommend this company to anyone.

This report was posted on Ripoff Report on 08/13/2013 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/priorty-1/dallas-texas/priority-1-items-arrived-boxes-and-contents-smashed-lost-box-with-mothers-ashes-in-it-d-1075428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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