• Report: #1167222
Complaint Review:


  • Submitted: Mon, August 04, 2014
  • Updated: Mon, August 04, 2014

  • Reported By: Kimbella Rose — Denver Colorado
Internet USA


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I paid for the services of prison call solutions and I was told I would be issued a in state number which would allow me to have unlimited calls from the inmates correctional facility. I did as I was instructed by prison call solutions as well as the primary phone provider V connect for the facility. I was issued a in state number and the calls were still the same price as before I purchased the service. So I attempted to contact prision call solutions several times and it appeared as if my number was blocked because when I called from numbers other than mine I was able to reach a representative which I was hung up on several times and I when I finally was able to speak with someone to cancel my account  and issue a refund he informed me that I would be issued a refund which I never received. So then I attempted once more to contact the company for my refund and I had to call from a unrecognized number and I was hung up on. So I then resulted in filing a claim with my finacial institution for a resolve. 

This report was posted on Ripoff Report on 08/04/2014 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/prisoncallsolutions/internet/prisoncallsolutions-this-company-is-a-scam-do-not-use-this-service-internet-1167222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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