Complaint Review: Pristine Auction - Phoenix Arizona
- Pristine Auction 2320 W Peoria Ave, Suite B142 Phoenix, Arizona USA
- Phone: 602-626-5218
- Web: https://pristineauction.com
- Category: Sports Cards & Memorabilia
Pristine Auction *** The Company Bids Against You To Run The Price Up TO Their Reserve *** Phoenix Arizona
*Consumer Comment: you can't call them LOL
*REBUTTAL Owner of company: False Report
ITS A SCAM. VERY DISHONEST COMPANY. The company's auction software bids against you until you reach their reserve price. Everytime you bid a screen pop's up telling you that someone has bid higher than you (thats a flat out lie. Its their software that's bidding against you until you reach their reserve price). That's not called an auction its called a scam. If they have a reserve price it shoud state "Reserve not met" instead of a pop up that saids someone has bid higher than you. I wont ever do business with them again or anyone else that I know!!!
This report was posted on Ripoff Report on 05/07/2015 11:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pristine-auction/phoenix-arizona-85029/pristine-auction-the-company-bids-against-you-to-run-the-price-up-to-their-reserve-1227521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
you can't call them LOL
AUTHOR: peter - (United States)
SUBMITTED: Wednesday, November 18, 2020
first off customer service is non-existant and has been forever,(call the number listed, for 1 yr you will only hear a recording) next the only email is help@pristineauction.com, and evrey time you send an email a ticket or case is created a dif one, which is usually responded to with bs, and closed 20 min later, you can request a call from someone, but they will not call you ever for any reason, next items are fake knockoffs, only thing real is autographs, listings are fradulent and missrepersented, items signed are low cheap quality sweat shop produced foreign goods, shipping is slow 2 weeks but ofcourse you would expect this especially when they charge you another 20 dollars or more just for shipping within the usa.
this site is all around fraud it has let me place bids on items after the auction clearly is no longer live, and says ended in big red words, on items they can't sell or have false listing for, or are damaged. returns, resolutions impossible, grade A scam artists and Liars.
#1 REBUTTAL Owner of company
False Report
AUTHOR: PristineAuction - (USA)
SUBMITTED: Saturday, June 20, 2015
This report is entirely false. We would encourage consumers to review our overwhelmingly positive online feedback. If you are automatically outbid on a lot, it may indicate that a previous bidder placed a higher hidden maximum bid. Some auctions in our 2-week auction do have reserve prices and those lots are clearly disclosed as outlined in our auction policies. We have hundreds of lots available daily on our 24 hour auction. The daily auction lots always start at $1 and NEVER have a reserve price. If anyone has any question or concerns, please feel to reach out to us anytime by e-mails: sales@pristineauction.com or by phone: 602-626-5218
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