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Report: #1189430

Complaint Review: Prodermagenix -

  • Submitted:
  • Updated:
  • Reported By: leann — vienna Missouri
  • Author Not Confirmed What's this?
  • Why?
  • Prodermagenix USA

Prodermagenix they repeatedly taken money out of account for a free trial..... 129.00 the fist time 64.50 the second "Internet"

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  I was offered a free trial from prodermagenix if I would take a survey..... I would get a free trial of anti aging eye serum for  only 4.99 and that was for shipping and handling. I recieved my bank statement today and found that there was two withdraws out from prodermagenix one for the amount of 129.00 dollars and the other  for 64.50. I then called the company and told me that i authorized those payments... I told them I did not authorize them to take out that money...

  I authorized 4.99 for shipping and handling nothing else... They tried to tell me it was in the terms and condition that i would pay for this bottle and there on, after a 14 free day trial and that 14 free day trial starts on the day you order it but there was no amount of the serum anywhere on site. I argued with them for 30 minutes cause there was no such price listing in the terms and conditions and i had authorize them to take any money out of my account but the 4.99..

 There was no 14 free day trial... I order this on the first of Oct. did not receive it until the 19th of Oct.... i mean free trial mean trying it it for that time period right?  So after i had gotten off the phone with prodermagenix i go to there site and to read there terms and conditions one more time in case i misread but as i was going to the site i get a message saying " YOur attempt to this site was intterupted as we are adding contents." 

This report was posted on Ripoff Report on 11/17/2014 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/prodermagenix/prodermagenix-they-repeatedly-taken-money-out-of-account-for-a-free-trial-12900-the-1189430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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