Professional Fitness Rip Off, Deceptive, Fradulent Raleigh North Carolina

The trainer's that set you up for training under this company are deceptive, sneaky and reel you in without explaining their conditions And policies!    I asked specifically if we could cancel anytime and the answer was "yes", come to find out there is a 6th month commitment  that was not mentioned.  We were asked to sign here,  initial here on the computer and thought we were just signing for the agreed upon  monthly training fee because there was no mention of a contract or that we were signing a contract.  Then customer service says a copy of the contract  was sent to our email!  No email was sent/received and if it was sent we would have had the usual buyers remorse and the grace period to cancel .  The  superior whom you can't  get ahold of  and is suppose to call you back never does.  They deliberately do not send you the email contract so that you do not have the opportunity to read their deceptive tastics and cancel.

The customer service gal says we have to send a request in writing to cancel our membership/contract and pay the $250 early cancellation fee and the monthly fee too since we are not givimg a 30 day notice!  They are a fraudulent company and should not be allowed in any gym!