ED Magedson – Founder
Professional Marketing International (PMI)791 East 340 South American Fork, Utah U.S.A.
Professional Marketing International PMI ripoff non refund do not return calls for refunds Fork Utah
Please see copy of letter sent to President of company: August 6, 2002 Mr. Steve Thorne, President Professional Marketing International 791 East 340 South American Fork, UT 84003 Subject: Refund of Unsatisfactory Services and Product Dear Mr. Thorne, As President of a company that provides services and products to consumers, I cannot believe that you would run a company that rips consumers off and employs rude and smart mouthed employees. My husband and I have been dealing with Boyd Dennis in your company. As a man that represents your business, he does not make a good impression on you and your company. Your customer service department is a joke. How can anyone get a refund on a return if your customer service department and the people you employ do not return phone calls? Please leave a message and I will return your call. Why have voice mail if you call someone, tell him or her you want a refund. Their thing to do is ignore the voice mail message. My message was heard and screened. They heard Refund. Let's ignore it and screw the consumer. Is this how you operate? I even called the Whitney Education Group whom you represent. They did not even return any of my phone calls. I received a letter from your so-called customer service department. They did not even identify themselves in the letter. What's up with that? The only person I spoke to was someone named Becca. She couldn't even help me. I don't know. This popular phrase must have been implemented in your company. The mentoring program you provided covered everything already taught in the Russ Whitney seminar. The software you provided was second hand material. One CD was taped onto the inside of the binder. Another CD has a big scratch on it. Was this returned from another dissatisfied customer? Now you can have mine back and sell it to the next unsuspecting consumer. Hopefully that consumer will read up on you company on the Better Business Bureau and Rip-Off Report. From these two web sites, they will see my dissatisfaction with your company. I want my refund for the RE Software package. I want my $2495.00. I want my refund of the balance of the mentoring program. I want my $2800.00. I want a refund in the amount of $5295.00 and I am not joking. I will do anything possible to get my money. You will see my posting on www.ripoffreport.com. I will file a complaint with the Utah Better Business Bureau. If I have to hire an attorney, write a congressman, a state representative, or a state senator, I will. Please refund my $5295.00 as soon as possible. I will not be a consumer that lets people like you and your company take advantage of me. I will not roll over and play dead. We are talking about $5295.00 of my money that is owed back to me and I want it. Tracey Morgan City, Louisiana//
This report was posted on Ripoff Report on 08/06/2002 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/professional-marketing-international-pmi/american-fork-utah-84003/professional-marketing-international-pmi-ripoff-non-refund-do-not-return-calls-for-refunds-26216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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