Complaint Review: Proggresive auto transport - miami Florida
- Proggresive auto transport P.O. Box 56-5756 miami, Florida United States of America
- Phone: 1-877-528-5104
- Web: ;" target="_blank" rel="nofollow"> "info@progressiveautorelocation.com...
- Category: Auto Shipping Companies
Proggresive auto transport Greg stevens Outraged Custumer! miami, Florida
*Consumer Comment: Agree...
*Consumer Suggestion: Get Your Insurance Company Involved
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I can' put into words how outraged I
am with Progressive Auto Transport and their staff! I decided to use
this company to transport my sons vehicle from Oregon to Florida
because I had read some great reviews and the broker (Greg Stevens)
seemed honest and professional on the phone. I didn't know that this
company just finds drivers and that's what they get paid to do. I was
harassed from a dozen companies trying to earn my business so having
a so called Broker is basically like throwing your money away!
Greg found someone to drive our car to Florida within a 7-10 day window and he told me that I would need
to pay him $200 and that the driver would get $850 when he arrived
with our car, but the car never came. I called Greg on the eighth day
too verify everything was on track for the delivery and he told me to
call the driver, so I called and found out that the driver got into a
wreck and our car fell off of it and was completely totaled! I
didn't receive one phone call from either Greg or Dennis (driver)
telling me what happened. I assumed things were going well and that
our car would be delivered in a couple of days but found out (after I
called them) that our car was totaled. This accident happened three
days prior to my phone call and when I talked too Greg he acted like
he didn't even know that there was a wreck and that it was the
drivers fault for not contacting me.
I have been dealing with this for
almost a month now without help from Progressive and have been
getting the run around. I call and leave messages, I have sent
numerous emails, and they have all been ignored. I finally got in
touch with someone from the company (only because I blocked my
number) and I couldnt believe how disrespectful this guy was too
me. I explained that I have been leaving messages and not getting a
response and he argued with me and said that Its a holiday weekend
and that I need to call back on Monday he then had the nerve too
tell me that Greg was a great guy and that I was lucky he even gave
me his cell number! I couldnt believe how he blew me off!
I've been stuck in Florida without a
car for a month and I still dont have the full story! I've been
dealing with the driver by myself and not getting anywhere and found
out today that the drivers insurance wasnt going too pay for the
rental car I've been using and it has cost about $900 so far! My
family and I are stuck in Florida without a car, and a month later I
find out that their not going to take care of my rental costs and I
could have used that money to buy a new car. Instead Im stuck with
a bill! I just looked at my bank statement and saw that Progressive
auto took $200 from my account the same day the wreck happened! I was
told that it was a brokers fee and that I wouldnt receive
any money back. Then he let me know that the driver would be dropping
off my totaled car and when I asked what I was going too do with the
car his response was what was he going to do with it, put it in
his backyard? I also was told that the driver wanted money for
dropping off the items that I had packed in the backseat (The guy
already scammed a $150 when he picked up my friend paid it because
he thought that he had to but I found out that he wasn't supposed to
do that)
I could write a lot more but I just
wanted to give you a little taste of what my experience has been
like, take your time and find a company that will be there for you
through the whole process and whatever you do DONT give into a shady
sales pitch like I did!
This report was posted on Ripoff Report on 01/20/2013 12:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/proggresive-auto-transport/miami-florida-33256-5756/proggresive-auto-transport-greg-stevens-outraged-custumer-miami-florida-999996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Agree...
AUTHOR: Alan - ()
SUBMITTED: Monday, May 27, 2013
..with the comment about contacting your insurance folks. Sadly and poorly teh broker he did his job and got paid, and is pretty much out of the picture. So what ever become of this issue? Did you get paid?

#1 Consumer Suggestion
Get Your Insurance Company Involved
AUTHOR: John - (U.S.A.)
SUBMITTED: Sunday, January 20, 2013
This is going to get rather complicated and you may be able to avoid any losses if you get your team working for you. Your insurance company has much more experience with these situations than you do. I'd be leery that maybe the driver 'borrowed' your car off the truck and smashed it up. Why else would he delay in contacting you? Was he drunk or on drugs? Your insurance people will gather all the police reports and work with the drivers insurance company to get this settled in your favor. If there was criminal activity involved in any of this you could collect nicely for punitive damages.
As for transport brokers, I consider them a generally worthless lot. You can always get a better deal on you own.


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