Promerit Solutions Matthew Cobb Fraudulently claimed to improve my credit score Internet, Colorado

I want to take a minute to respond to the unhappiness of this particular aggrieved customer.  The team at Promerit Solutions has years of experience with credit repair and our customers are the lifeblood of our organization.  We treat everyone fairly and with respect and ask the same of our customers.  We have helped thousands of Americans with improving their credit scores and their understanding of credit.  Customers and lenders alike rely on our expertise as the go to resource for the most professional and expeditious credit repair available.

As with any business some individuals will have unrealistic expectations and may in some cases be unwilling to take personal responsibility for their own problems and what needs to be done to remedy them.  As credit experts the team at Promerit has dealt with many situations and knows how to utilize the laws to our customer benefit.  However, we are not miracle workers and our customers are also coached on things they can do to better their credit situation and to assist us. 

We apologize for any miscommunication between our organization and this past customer.  It is unfortunate that you son stole your identity and is now incarcerated as you mentioned in your complaint.  As a result of any miscommunication we processed one full round of disputes with the credit bureaus  for free and refunded 100% of your initial consultation fee.