Complaint Review: Propatches USA
Propatches USA Eastern Lettering Cheap material, didn't match description, poor customer service North Carolina Internet
I ordered two different types of nameplates for a NFL jersey. I had expensive jerseys for a player that had been cut from the team and I needed to change the name. Their prices are good. Thats it. They describe the products as authentic but what I got was far from it. The 'screen printed' was ironed on. When they arrived after five weeks (not 5 days that the website said), the 'screen printed' letters had fallen off the fabric. The fabric is a stiff material, not jersey material. They charged $9 shipping for UPS ground and instead folded the name plates in a regular envelope (creasing the nameplate) for only $0.68 postage. When I called to return them, they never answered the phone. I left multiple voicemails. I sent countless e-mails. 1 e-mail was returned after a week of complaining basically saying that they sent what I ordered and that their product is quality.
DONT WASTE YOUR MONEY!
This company has the same website design and same phone number as EasternLettering.net BEWARE
This report was posted on Ripoff Report on 01/21/2014 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/propatches-usa/internet/propatches-usa-eastern-lettering-cheap-material-didnt-match-description-poor-customer-1117264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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