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Report: #1283863

Complaint Review: Protect America - Austin

  • Submitted:
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  • Reported By: jcast — Redondo Beach California USA
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  • Protect America 3800 Quick Hill Rd unit 1-100 Austin, USA

Protect America Rip off due to 2 false alarms Austin Texas

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Jonathan Redondo Beach, CA

I had 2 false alarms just 2 months after purchasing this system.  After the 2 false alarm incidents occurred, I ended up paying the fine which this company did very little to resolve me problem.  After requesting for service technician, this company was unable to provide.  They stated there are additional charges for service technicians.  This is do to the fact that they don't have service technicians.  I ask for the contract.   However, it took a week only by e-mail and through mail.  The contract was an e-sign which they don’t send a congratulations or confirmation number.   All they do is type your name which it should be hand written signature that should only be valid.  This is obvious it’s a scam.  A  letter of complaint to licensing of state of Texas and consumer affairs almost a year ago.

This report was posted on Ripoff Report on 01/31/2016 11:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/protect-america/austin-78728/protect-america-rip-off-due-to-2-false-alarms-austin-texas-1283863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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