Protection Legal Group LLC, Corporate Bailout Deceptive sales and contract Schaumburg Illinois

I was recently enrolled in a debt settlement program with Protection Legal Group from July 2016 until November 14th, 2016. During that period no progress was made in obtaining a settlement offer from our creditors (the result was that we have instead been served with a litigation notice) and we were no longer able to meet the financial obligations of the weekly payments.

Over this time period, a total of $12,406.80 was deducted from our bank account to be placed in escrow. During this time, we never received any statement notifying of us of any fees that were being withdrawn from the funds in escrow on a weekly basis. If fact, I was misled by Edward Zeller who was our contact at the time of enrollment by being told that the funds would be held in escrow and no disbursement would be permitted without my authorization (excepting the monthly escrow account fees which where specified in the contract).

When requesting withdrawal of our funds, it was a great surprise to find that only $2757.58 was left in the account and that in addition to the escrow fees, the majority of funds had been withdrawn as a "customer fee". We highly object to the misleading manner in which we have been dealt. The total withdrawn in "customer fees" was $9,544.00 (does not include escrow service fees) and represents 77% of the total of the payments intended toward debt settlement. This is an exorbitant amount and there is no evidence that any action was taken on our behalf to warrant these charges.