Complaint Review: providia life sciences
providia life sciences food lovers fat loss charging my credit card without authorization Internet, Internet
I ordered the system on line after seeing the infomercial as I wanted to check it out more thouroughly. My mistake, I didn't check enough to find the dishonest practices of the company.
I did order the one time trial of the 5 way metabolic fat fighter but I did not sign up for a replenishment program or continuing supply program.
Two months after I received my program in the mail (by the way was exactly what I ordered and expected) I received a shipment of of another bottle of the 5 way fat fighter pills and a receipt showing that my credit card was being charged 49.90 for a two month supply and that it was payment 1 of 2 (actually charging 24.95 for the first half). My credit card statement showed a charge of 29.90, must have included shipping charges.
I immediatly sent an email to the customer service address on the bottom of the receipt and copied myself to ensure I would have a record of the email.
I included a PDF of the receipt and the email said; "I do not wish to receive any further shipments to this account. I did not sitn up for any continuing shipment or supply program.
Please do not send me anything else.
Customer # xxxxxx
Please see attached order receipt if you require any additional information to make sure I do not receive any future shipments."
Well, this month I did not receive a shipment of pills but my credit card was still charged the 24.95 balance from the first receipt.
Totally discusted by the lack of responsibility of this company.
I guess I will have to continue the battle and try to dispute the charges with my credit card company.
This report was posted on Ripoff Report on 05/26/2012 04:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/providia-life-sciences/internet/providia-life-sciences-food-lovers-fat-loss-charging-my-credit-card-without-authorizatio-888548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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